About The Position

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies,and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs. The Patient Care Assistant assists staff with delegated tasks of direct and indirect patient care which supports and complements nursing practice under the supervision of a registered nurse. The Patient Care Assistant carries out delegated skills that are within those functions limited by law to unlicensed nursing personnel.

Responsibilities

  • Provides organizational, receptionist, and clerical support
  • Monitors and orders supplies
  • Assists the care team with managing orders in the electronic health record (EHR)
  • Communicates effectively with patients, visitors, and facility staff
  • Functions as a resource to members of the health care team
  • Carries out delegated skills that are within those functions limited by law to unlicensed nursing personnel
  • Assists staff with delegated tasks of direct and indirect patient care
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