Health Unit Coordinator – Nursing Support Services

Mayo Career Site US • Eau Claire, WI

86d

About The Position

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.

Requirements

• Strong interpersonal skills.
• Good judgment and problem-solving skills.
• Ability to communicate effectively via various modalities.

Responsibilities

• Provide organizational, receptionist, and clerical support to patient care units and the health care team.
• Monitor and order supplies for the unit.
• Promptly answer patient call lights and elevate patient needs to nursing staff.
• Assist the care team with managing orders in the electronic health record (EHR).
• Communicate effectively with patients, visitors, and facility staff.
• Function as a resource to members of the health care team.
• Participate in continuous improvement activities.

What This Job Offers

• Number of Employees: 5,001-10,000 employees