About the position
The Unit Secretary/Monitor Tech is responsible for watching the cardiac monitors, coordinating communications, performing unit-receptionist activities, and accountable for routine clerical activities on a nursing unit. The Unit Secretary/Monitor Tech is responsible for directing the flow of information between nursing and medical staff, patient and family, and healthcare team and support services. Constantly observes and accurately interprets cardiac monitors. Systematically scans and interprets screens. Identifies and reports changes in baseline rhythm patterns. Differentiates life threatening changes from 'slow evolving' changes. Appropriately notifies/pages charge nurse or designate of witnessed changes. Documents changes for review RN (i.e., saves, times, strips). Sets and checks alarm system. Maintains ongoing documentation of monitor pattern during procedures/Code Blue as requested/necessary. Keeps an updated record of patients' rhythms Gives report to relief watcher. Handles incoming and external telephone calls. Coordinates communication between physicians, shift lead, staff and ancillary departments. Provides friendly assistance to patient's family and visitors. Communicates in a constructive and positive manner. Collaborates intra- and interdepartmentally to meet patient's needs. Handles patient information in a confidential manner. Demonstrates effective communication with patients and families by listening, providing support and making referral to appropriate sources of help, if needed. Demonstrates ability to work effectively with others. Responds to conflict effectively in an open, constructive manner. Effectively utilizes channels of communication according to organization structure. Assists in orienting new personnel. Identifies own learning needs and collaborates with manager in planning to meet them. Enters and retrieves patient information in data entry systems. Maintains accurate statistics. Assists in performance improvement activities such as data collection and reporting and chart retrieval. Maintains and processes completed patient charts. Orders department supplies. Attends Department Meetings. Performs other duties that assist in the smooth performance of the department.
Responsibilities
- Watch cardiac monitors and interpret data.
- Direct the flow of information between nursing and medical staff.
- Handle incoming and external telephone calls.
- Coordinate communication between physicians, staff, and departments.
- Provide assistance to patients' families and visitors.
- Maintain patient information confidentiality.
- Enter and retrieve patient information in data entry systems.
- Assist in performance improvement activities.
- Order department supplies.
- Attend department meetings.
Requirements
- High School Diploma
- BLS certification within 30 days of hire
Benefits
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
