Health Unit Coordinator - HUC

Mayo Clinic • Mankato, MN

395d • $40,706 - $56,202 • Onsite

About The Position

The Health Unit Coordinator (HUC) at Mayo Clinic plays a crucial role in supporting patient care units and the healthcare team by providing organizational, receptionist, and clerical support. This position emphasizes effective communication, problem-solving, and interpersonal skills to enhance patient care delivery and ensure a seamless experience for patients and staff alike.

Requirements

• High school diploma or equivalent required.
• Basic knowledge of computer systems and strong keyboarding skills required.
• Successful completion of HUC post-secondary program or HUC Certification preferred.
• Minimum of one year working experience in a medical environment preferred.
• Knowledge of basic medical terminology preferred.
• Preferred proficiency in computer skills and working knowledge with EHR systems, EPIC preferred.
• Outstanding customer service, interpersonal, and organizational skills required.
• Ability to adapt effectively to unpredictable situations within the patient care setting.
• Availability to work flexible hours including days, evenings, nights, weekends, and holidays.

Nice To Haves

• HUC Certification
• Experience with EHR systems, particularly EPIC
• Knowledge of basic medical terminology

Responsibilities

• Provide organizational, receptionist, and clerical support to patient care units and the healthcare team.
• Monitor and order supplies for the unit.
• Promptly answer patient call lights and elevate patient needs to nursing staff.
• Assist the care team with managing orders in the electronic health record (EHR).
• Communicate effectively with patients, visitors, and facility staff.
• Function as a resource to members of the healthcare team and be familiar with multiple Mayo Clinic resources.
• Anticipate and respond to team requests and patient needs.
• Participate in continuous improvement activities and self-development within the role.

Benefits

• Competitive compensation
• Comprehensive benefit plans
• Continuing education and advancement opportunities
• Support for innovation
• Commitment to diversity, equity, and inclusion

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED