Health Unit Coordinator - Cardiac ICU
About The Position
Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. The Kemper Cardiac Intensive Care Unit is a busy and fast-paced 14-bed Intensive Care Unit that provides 24/7 monitoring of patients suffering from heart diseases and conditions, such as chest pains, heart attacks, or life-threatening irregular heart rhythms. Caregivers in this unit work with the Department of Cardiology and the Invasive Cardiology team, participate in the Code Crimson team, respond to all in-patient rapid responses and Code Blue alarms, and regularly assists in the monitoring and care of patients receiving moderate sedation procedures, such as transesophageal echocardiography (TEE) and cardioversions. As a Health Unit Coordinator on this floor, your daily responsibilities will include performing various administrative and clerical tasks to support the organization and flow of the department. Here, you will provide exceptional customer service to patients, families and visitors, ensuring everyone has the best experience possible. This position provides opportunities for growth, including tuition reimbursement, resources to learn and grow, a fulfilling career and comprehensive benefits that invest in your health, your physical and mental well-being, and your future. A caregiver in this role works days from 7:00 a.m. – 3:30 p.m. with rotating weekend and holiday requirements.
Requirements
- High School Diploma or GED
- One year of experience in a customer service-related role
- Experience with typing, computer training or equivalent coursework
Nice To Haves
- College degree
- Experience with Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint)
Responsibilities
- Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
- Respond to patient call lights and make rounds.
- Assist with processing patient admissions, transfers and discharges.
- Assist patients and families with wayfinding and directing them to available resources.
- Assemble and maintain patient medical records and other documents related to patient care.
- Handle various computer tasks, such as updating schedules and managing patient information.
- Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Benefits
- tuition reimbursement
- resources to learn and grow
- a fulfilling career
- comprehensive benefits that invest in your health, your physical and mental well-being, and your future
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
