Health Unit Coord (HUC) - Neuro/Neurosurgery - Galveston

University of Texas Medical Branch (UTMB)Galveston, TX
94d

About The Position

To support the daily operation of a patient care unit through clerical support to the health-care team.

Requirements

  • High school diploma or equivalent.
  • Completion of an accredited Unit Coordinator/Clerk program, or one-year related job experience/college course work.
  • BLS certification.
  • Proficient in typing, spelling, and medical terminology.

Responsibilities

  • Performs receptionist/secretary activities for assigned area embodying the Principles of Service.
  • Greets patients, guests, and staff in a courteous manner.
  • Interacts with and provides services for patients and their families, appropriate to the specialty and age of the patient.
  • Utilizes professional telephone etiquette at all times.
  • Promptly answers telephones and intercoms.
  • Accurately routes call and message to the appropriate individuals or departments.
  • Uses basic computer skills and printing equipment to retrieve and process appropriate clinical information from the hospital information system.
  • Promptly processes electronic mail and messages.
  • Maintains bulletin boards, unit manuals, and files so they are current and in correct order.
  • Sorts and distributes incoming unit mail.
  • Maintains accurate logs and records.
  • Organizes and prioritizes various aspects of work.
  • Promptly and accurately enters and retrieves information through the Hospital Automated System.
  • Practices positive guest and peer relations.
  • Maintains unit Medical Records as outlined by UTMB policies and procedures.
  • Notifies appropriate individuals of orders, admissions, transfers and discharges within 5 minutes of event.
  • Transcribes, enters, and recognizes manual and electronic information to patient unit or hospital record.
  • Compiles statistics and data for reporting purposes and maintains census reports.
  • Maintains equipment and supplies on assigned unit.
  • Tracks unit equipment loaned to other areas.
  • Monitors, orders, and arranges repairs for equipment and supplies necessary to support the area operation.
  • Obtains routine equipment as well as emergency equipment.
  • Inventories unit equipment and assumes responsibility for the organization and disposition of equipment.
  • Assists in protocol for evaluation of new supplies and medical/nursing consultation.
  • Meets patient needs that do not directly relate to medical or nursing care.
  • Assists nursing and admitting in patient room assignment.
  • Works cooperatively with others to complete assignments.
  • Coordinates patient schedules with other hospital services/departments.
  • Assists in the maintenance of a neat and orderly environment.
  • Respects and supports patient/family rights.
  • Participates in and supports continuous quality improvement activities.
  • Demonstrates acceptable productivity and practices cost containment.
  • Functions as an interdependent and supportive team member.
  • Accepts responsibility for own growth/development.
  • Performs related duties as required.
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