Health Technician (Medical Assistant) - Behavioral Health Service Psych Outp

Montage Health • Monterey, CA

87d • $30 - $40

About The Position

Under the leadership of the director and assistant director for Behavioral Health Services and under the direction and clinical supervision of the Psychiatrist and/or Psychiatric Nurse Practitioner, the Outpatient Behavioral Health Technician is responsible for assisting in the treatment of patients by performing the following duties: performs basic administrative technical and medical supportive services for a licensed Psychiatrist and/or Psychiatric Nurse Practitioner. These duties include but are not limited to, vital signs including weight, administration of injectable medications, observation post medication administration, and inventory processing of injectable medications. Administration of treatments for Transcranial Magnetic Stimulation (TMS), prior-authorizations and scheduling of TMS treatments. Processing medication refill requests, prior authorizations for medications, and gathering medication history for provider review using electronic health record and Controlled Substance Utilization Review and Evaluation System (CURES). Assisting patients with completion of self-assessments tools, and completing and processing forms and documents requiring provider signature and input. Facilitates welfare checks and de-escalation strategies during phone interactions as necessary, continually communicating with provider throughout process and documenting process and outcome.

Requirements

• Previous experience with mental health/substance abuse patients is preferred.
• Demonstrated ability to write routine reports and correspondence using proper grammar and spelling.
• Ability to speak effectively with patients, customers or employees of the organization.
• Must maintain strict patient confidentiality, adhering to all HIPAA guidelines and regulations.
• Familiar with a PC and basic software, such as Microsoft Windows, Microsoft Word, etc.
• Must be able to provide medical support to include IM and subcutaneous injections, vital signs and provide continuous observation of patients undergoing medical treatment at the clinic.

Nice To Haves

• Course to achieve a Medical Assistant Certificate is required.
• National Health Career Association certification or equivalent must be obtained within 6 months of hire.
• American Heart Association Healthcare Provider BLS certification is required.

Responsibilities

• Perform basic administrative technical and medical supportive services for a licensed Psychiatrist and/or Psychiatric Nurse Practitioner.
• Take vital signs including weight.
• Administer injectable medications.
• Observe patients post medication administration.
• Process inventory of injectable medications.
• Administer treatments for Transcranial Magnetic Stimulation (TMS).
• Handle prior-authorizations and scheduling of TMS treatments.
• Process medication refill requests and prior authorizations for medications.
• Gather medication history for provider review using electronic health record and CURES.
• Assist patients with completion of self-assessment tools.
• Complete and process forms and documents requiring provider signature and input.
• Facilitate welfare checks and de-escalation strategies during phone interactions.
• Communicate continually with provider throughout the process and document process and outcome.

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees