About The Position

The Senior Advisor, Health Systems Services is a strategic position that helps shape how specialty pharmacy services support complex health system partners at scale. This role plays a critical part in advancing Evernorth’s specialty distribution strategy through CuraScript SD by ensuring operational readiness, pricing integrity, and compliant, scalable pharmacy models. You will serve as a trusted enterprise advisor, guiding cross-functional teams through complex onboarding, contracting, and pricing initiatives that directly impact growth, customer experience, and revenue integrity. With a strong growth mindset, you bring clarity to ambiguity, balance strategic intent with operational realities, and influence outcomes across a highly matrixed organization.

Requirements

  • Minimum of 7 years of experience in specialty pharmacy, healthcare operations, specialty distribution, or health system-based pharmacy environments.
  • Demonstrated experience interpreting and operationalizing complex manufacturer or specialty distribution agreements.
  • Strong understanding of health system pharmacy operations, including drug procurement processes and class-of-trade requirements.
  • Proven ability to lead cross-functional initiatives with enterprise-level impact.
  • Strong analytical thinking, judgment, and decision-making skills in complex operational environments.
  • Excellent communication skills with the ability to influence senior leaders and diverse stakeholders.
  • Experience coaching, mentoring, or leading analysts or project teams.
  • 10% travel requirement
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

  • Experience supporting integrated delivery networks (IDNs), provider-owned specialty pharmacies, or health systems.
  • Familiarity with 340B program structures and compliance considerations.
  • Background in trade relations, manufacturer contracting, or specialty pharmacy pricing models.
  • Exposure to EDI workflows, pricing systems, or large-scale operational or technology transformations.

Responsibilities

  • Lead operational strategy for health system specialty pharmacy models, ensuring onboarding, pricing governance, and class-of-trade structures are accurate, scalable, and aligned with manufacturer and distribution requirements.
  • Drive enterprise-level programs and initiatives focused on specialty pharmacy onboarding, process simplification, pricing transformation, and new distribution or contracting models.
  • Provide strategic guidance on specialty pharmacy contracting and pricing, including manufacturer agreements, GPO structures, and class-of-trade frameworks to support compliance and commercial intent.
  • Serve as the business owner for complex, cross-functional efforts involving EDI automation, pricing system enhancements, and contract implementation, aligning timelines, risks, and outcomes.
  • Partner closely with Sales, Contracting, Trade Relations, Pricing, Operations, Finance, and Technology teams to ensure shared understanding and coordinated execution across the enterprise.
  • Act as a primary escalation point for complex operational or contractual issues, balancing customer impact, regulatory considerations, and operational feasibility.
  • Champion continuous improvement, ensuring root cause analysis, documentation, and corrective actions are implemented and sustained.
  • Develop and mentor junior analysts, building expertise in specialty pharmacy operations, contract interpretation, pricing governance, and health system business models.
  • Establish operating rhythms and prioritization frameworks that promote quality, accountability, and consistent delivery.

Benefits

  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
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