Health System Services Supervisor - ESO
Quest Diagnostics Incorporated•Lewisville, TX
225d•$68,200•Hybrid
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About The Position
The Health System Services Supervisor will manage and direct all aspects of Health System Services Call Center operations staff. This role involves implementing and reviewing call center processes, policies, and standard operating procedures, ensuring the highest level of service is provided to customers. The supervisor will facilitate the resolution of escalated calls and handle more complex interactions. The position is full-time, with a work schedule from Monday to Friday, 9:30 AM to 6:00 PM.
