This role is responsible for GPO and Health systems analytics and insights, which operates in the US Hospital business that generates $1.6B+ in Net revenue annually with a complex portfolio comprised of 180+ molecules across 600+ NDCs across 300+ managed contracts, which are managed by 25+ customer facing health system/National GPO/Trade Directors. Role Responsibilities Customer-Facing Insights & Reporting Develop strategic, customer-facing reports for accounts with agreements and programs, enabling performance tracking and contract measurement in collaboration with RBDs, NGDs, and HSDs Translate complex financial and operational data into actionable models and insights that help customers evaluate Pfizer’s programs, contract offerings, and accelerate adoption and uptake Create impact reports to assess the effectiveness of initiatives led by Hospital leadership, portfolio teams, or HSDs Customer Engagement & Strategic Support Contribute to customer meetings alongside HSD/NGD colleagues to present analytic findings or assist in resolution of customer challenges Provide recommendations to improve reporting accuracy, streamline processes, and enhance system functionality Act as a strategic partner to cross-functional colleagues, helping CFCs focus on customer needs by removing barriers and accelerating Pfizer’s responsiveness Cross-Functional Collaboration Partner with teams across USMA (GAV), Rebates & Contracting, PCO, GBS, Customer Service, Portfolio, and Sales Deployment to align on strategies and deliver operational efficiencies. Design and launch pilot programs and innovative commercial models to drive customer impact. Lead national-scale programs and projects to successful completion, managing sustainable change in response to evolving market and customer dynamics. Advanced Reporting & Analytics Produce specialized reports including: GPO & Thrombin market share Regional GPO contract performance IDN margin reporting Apexus and government performance Perform IDN GPP troubleshooting with Contract Strategy and Digital teams Champion the transition to SMART by becoming a Hospital BU SME and migrating appropriate reporting to the new platform. Develop new reports and ways of working for CFCs that leverage the AI capabilities of established Tableau and SMART reporting tools Data Quality & System Integrity Validate and maintain IDN alignment in Alignment HUB using IQVIA and HSD insights for roster-based contracts. Triage HSD concerns related to customer setup, DEA/HIN updates, and GPO contract linkage using PRIME and other systems. Navigate and integrate multiple data sources including: SMART (CDW), BOBJ, USMA Tableau (GPO, Value Stacking, IDN GPP dashboards) GTCS/NEO, SAP Product Master, Alignment HUB eSET membership and GPO management Valkre Operational Excellence Manage multiple concurrent workstreams with urgent, customer-driven deadlines. Continuously improve data accuracy, reporting simplicity, and system effectiveness.