Health Services Support Specialist

Marathon Petroleum Corporation • Findlay, OH

1d • Onsite

About The Position

At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum is seeking a Health Services Specialist. Join our Corporate Health Services team as a full-time Support Specialist, providing operational, financial, and clinical support. This role ensures accurate processing of third-party medical invoices, coordination of employee job-related testing, EMR management, and reporting metrics development. The position supports process improvement, compliance, and operational efficiency.

Requirements

• High school diploma or equivalent is required.
• Minimum of 2–4 years of experience in healthcare operations, invoice processing, or administrative support in a clinical or corporate environment.
• Strong proficiency in Adobe Editor or Microsoft Office (Excel, Word, PowerPoint) with a willingness to enhance skills in Power Query.
• Excellent organizational skills and attention to detail when managing records, prioritizing tasks, and maintaining accurate documentation.
• Effective time management to manage high volume of invoices, multiple priorities, projects, and deadlines.
• Strong communication and collaboration skills to coordinate with internal teams and third-party vendors.
• Ability to interact and collaborate with diverse groups including leaders, clinicians, informatics analysts, wellness professionals and external partners.
• Ability to adapt to changing processes, systems, and workflow needs.
• High level of accountability and attention to detail in ensuring accuracy and compliance.

Nice To Haves

• Experience with SAP/S4 systems, EMR workflows, or similar enterprise systems preferred.

Responsibilities

• Serves as the main point of contact representing Health Services for all third-party clinic services and payment processing.
• Analyzes invoices and verifies appropriate job-related medical exams have been completed through the electronic medical record (EMR) system.
• Serve as an SAP/S4 system expertise to support data integrity and reporting.
• Properly archives copies of processed invoices and maintain lists of outstanding invoices due to missing medical test results.
• Contacts third-party clinics to obtain missing results and request revision of inaccurate medical invoices.
• Maintains accurate contact and billing information along with establishing additional third-party clinics as vendors by obtaining necessary payment information to input to Vendor Management system.
• Provide operational support to the MPLX nursing team, including assisting with 3rd party employee testing notification packets and coordinating with third-party clinics for testing results.
• Upload employee testing results and questionnaire data into the EMR and assign tasks for clinical review.
• Collaborates with MPC Health Services clinicians, third-party clinics, Accounting, Accounts Payable, and Vendor Management Teams.
• Monitor the Health Services and Invoice Health Services general mailbox.
• Collect and distribute department mail.
• Other duties as assigned.

Benefits

• Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement.
• Detailed benefit information is available at https://mympcbenefits.com.
• The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED