HEALTH SERVICES REPRESENTATIVE - 64057464

State of Florida • Saint Petersburg, FL

1d • Onsite

About The Position

Working under the direct supervision of a Health Service Supervisor/Surveillance Coordinator, the incumbent in this position provides direct disease and public health awareness intervention activities in the Sexually Transmitted Disease (STD) Program, including but not limited to, STD data collection and reporting, record searching, Partner Counseling Referral Services (PCRS), epidemiological case analysis and investigations, notification, counseling and referral services of individuals exposed to or at-risk of infection from syphilis, chlamydia, gonorrhea, hepatitis and other bacterial, viral or biological agents. The position requires a firsthand knowledge of public health systems, as well as professional and interpersonal skills to interact with health care clients, health care professionals and others who impact STD Prevention and Control activities. Duties will also require a knowledge of varied social, economic, cultural and lifestyle characteristics, and skill in communicating with, and eliciting information from patients and target groups with these diverse backgrounds. All activities are reviewed in progress and at completion for technical adequacy, timeliness and adherence to instructions and guidelines. All activities are performed observing federal, state, department and CHD Information Security and Confidentiality statutes, rules, regulations, policies, and procedures.
Provides patient services in accordance with current STD Program Policy to a wide variety of individuals infected with or at risk of a STD including hepatitis, HIV/AIDS or other bacterial, biological and/or viral agents to elicit partner and suspect information. Utilizes information for epidemiological analysis to identify the source and spread cases related to the known infection(s).
Conducts field investigations in accordance with current STD Program Policy to locate and provide follow up to individuals infected with chlamydia/gonorrhea and/or to refer individuals infected with or suspected to be at-risk of infection for STD's including hepatitis, HIV/AIDS or other bacterial, biological and/or viral agents for counseling, medical evaluation and/or treatment.
Performs case management activities as directed in the process of discovering and/or identifying individuals infected with a STD, hepatitis, HIV/AIDS or other bacterial, biological and/or viral agent. These activities will include but not limited to: Work prioritization and records documentation and management, clustering, HIV pre and posttest counseling, visual case analysis and epidemiological techniques, STARS data entry and/or other related activities. Communicates with public and private clinics, clinicians, hospitals, laboratories, and other health care providers to obtain demographic, medical or other specific client information including address, telephone number, place of employment, social security number, race, sex, date of birth, test results, diagnosis, treatment, etc. and/or to arrange medical evaluations and treatments for a client.
Performs specified outreach and back up to other members of the Division of Disease Control and Health Protection as assigned to an operations level. This may include but is not limited to: Pinellas County Jail/Safe Harbor/Bayside testing, case investigation and specimen pickup, Direct Observed Therapy (DOT) or Video Direct Observed Therapy (VDOT), immunization clinics, preparedness functions, disease investigations and traveler monitoring
Participates in clinical, community or impromptu screening activities by performing venipuncture techniques to identify STD, hepatitis, HIV/AIDS, or other bacterial, biological, or viral agents. These activities will occur before, during or after normal working hours and/or on weekends or holidays. Completes required records and reports including case management forms, laboratory request forms, travel reimbursement forms, HMC/CIS, etc. in accordance with current CHD and STD Program Policy and/or procedure.

Requirements

• Employee must successfully complete venipuncture
• HIV/AIDS 501 and Introduction to Sexually Transmitted Disease Intervention (ISTDI) training within 6 months of employment
• Effective written and verbal English communication skills
• Effective interpersonal skills
• Ability to perform basic computer operations
• Knowledge of computer software applications
• Must have valid Fl. driver license or the ability to obtain one with 30 days of employment.
• Must have reliable personal motorized transportation, i.e., automobile, or similar vehicle, to perform field activities and to transport patients when necessary
• Must possess a valid Florida Driver’s License
• Must have reliable transportation

Nice To Haves

• Previous experience with venipuncture and HIV 500/501 Certification
• At least one year experience investigating communicable diseases

Responsibilities

• Provides patient services in accordance with current STD Program Policy to a wide variety of individuals infected with or at risk of a STD including hepatitis, HIV/AIDS or other bacterial, biological and/or viral agents to elicit partner and suspect information. Utilizes information for epidemiological analysis to identify the source and spread cases related to the known infection(s).
• Conducts field investigations in accordance with current STD Program Policy to locate and provide follow up to individuals infected with chlamydia/gonorrhea and/or to refer individuals infected with or suspected to be at-risk of infection for STD's including hepatitis, HIV/AIDS or other bacterial, biological and/or viral agents for counseling, medical evaluation and/or treatment.
• Performs case management activities as directed in the process of discovering and/or identifying individuals infected with a STD, hepatitis, HIV/AIDS or other bacterial, biological and/or viral agent. These activities will include but not limited to: Work prioritization and records documentation and management, clustering, HIV pre and posttest counseling, visual case analysis and epidemiological techniques, STARS data entry and/or other related activities. Communicates with public and private clinics, clinicians, hospitals, laboratories, and other health care providers to obtain demographic, medical or other specific client information including address, telephone number, place of employment, social security number, race, sex, date of birth, test results, diagnosis, treatment, etc. and/or to arrange medical evaluations and treatments for a client.
• Performs specified outreach and back up to other members of the Division of Disease Control and Health Protection as assigned to an operations level. This may include but is not limited to: Pinellas County Jail/Safe Harbor/Bayside testing, case investigation and specimen pickup, Direct Observed Therapy (DOT) or Video Direct Observed Therapy (VDOT), immunization clinics, preparedness functions, disease investigations and traveler monitoring
• Participates in clinical, community or impromptu screening activities by performing venipuncture techniques to identify STD, hepatitis, HIV/AIDS, or other bacterial, biological, or viral agents. These activities will occur before, during or after normal working hours and/or on weekends or holidays. Completes required records and reports including case management forms, laboratory request forms, travel reimbursement forms, HMC/CIS, etc. in accordance with current CHD and STD Program Policy and/or procedure.

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed