Health Services Administrator (HSA) - Notional

Acuity International•Phoenix, FL

About The Position

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career! Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information. Position contingent upon successful contract award. Location TBD Clearance Level T2 – Moderate Risk Public Trust (MRPT) Primary Function The Health Services Administrator will oversee all medical operations within the detention facility’s healthcare unit, ensuring compliance with U.S. Government standards, contractual obligations, and healthcare regulations. This role requires strong leadership, healthcare administration expertise, and the ability to coordinate across clinical, operational, and security functions. The Administrator serves as the primary liaison between the medical team, the prime contractor, subcontractors, detention facility leadership, and government representatives.

Requirements

Master’s degree in healthcare administration, Public Health, Business Administration, or related field preferred (Bachelor’s degree with significant relevant experience may be considered).
Minimum of 5 years of progressive leadership experience in healthcare administration, preferably in correctional, detention, military, or government-contracted healthcare environments.
Knowledge of federal and state healthcare regulations, detention facility healthcare standards, and government contracting compliance.
Strong leadership, communication, and interpersonal skills with the ability to lead diverse teams in a secure environment.
Proficiency in Microsoft Office Suite and healthcare management systems (EHR, scheduling, inventory).
Ability to obtain and maintain necessary clearances and credentials required for access to detention facilities.
Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.
Must be at least 21 years of age.
CPR or BLS and First aid certification.
Must be able to multi-task, be detail-oriented, be organized, and have excellent verbal and communication skills.
Must be able to perform duties in a stressful and high paced environment without physical limitations.
Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.

Nice To Haves

Bilingual (English/Spanish or other relevant languages) preferred.
Experience managing multi-disciplinary healthcare teams in high-security or government settings.
Strong background in compliance, audits, and inspections (e.g., NCCHC, ACA, Joint Commission).
Financial acumen in managing healthcare budgets under government contracts.
Ability to navigate complex stakeholder relationships with diplomacy and professionalism.
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
DHS or ICE detention center experience.

Responsibilities

Direct daily administrative operations of the detention facility’s healthcare unit, ensuring efficient delivery of medical, dental, mental health, and specialty care.
Ensure adherence to government regulations, contractual requirements, and accreditation standards (e.g., NCCHC, ACA, ICE Performance-Based National Detention Standards, OSHA, HIPAA).
Oversee recruitment, onboarding, scheduling, and performance management of medical and support staff, including physicians, nurses, dentists, behavioral health providers, and allied health professionals.
Manage budgets, monitor expenses, and ensure proper allocation of medical resources, supplies, and pharmaceuticals.
Develop and maintain quality improvement, patient safety, infection control, and risk management programs. Prepare for and support internal/external audits and inspections.
Act as the primary point of contact with the government customer, prime contractor, and detention facility leadership, providing timely reports, updates, and recommendations.
Coordinate emergency medical response planning, drills, and continuity of operations in compliance with facility protocols.
Ensure accurate and timely submission of reports, incident documentation, and statistical data required under the government contract.
Maintains safe and clean working environment by complying with procedures, rules and regulations.
Other duties and projects assigned