Health Rec Coord

JOHNSON HEALTH CENTER•Madison Heights, VA

6d•Onsite

About The Position

The Health Records Coordinator (HRC) processes and maintains electronic health records of JHC patients consistent with medical, legal, and regulatory federal and state requirements. The HRC is also responsible for direct customer response and service to patients and community partners.

Requirements

High School diploma or equivalent.
Working knowledge of MS Office products and the ability to learn other computer-related applications, such as electronic health records.
Excellent oral and written communication and interpersonal skills.
Working knowledge of office equipment, i.e., scanners, printers, copy machines, telephone system, fax machine.
Excellent organizational skills required.
Ability to work well with a culturally diverse customer base and represent JHC in a professional manner.

Nice To Haves

2-5 years of previous experience in a medical office with knowledge of HIPAA regulations is preferred.

Responsibilities

Communicates face-to-face and over the phone with patients, employees, and vendors in a professional manner, providing prompt and courteous customer service.
Ensures that Electronic Health Record (EHR) is maintained in accordance with JHC policies, applicable laws, and regulations.
Protects the security of health records to ensure that confidentiality is maintained.
Organizes and oversees health record keeping for JHC.
Review records for completeness, accuracy, and compliance with regulations.
Responds to requests for the release of confidential patient health records in accordance with laws and regulations.
Receives requests for health records; reviews file to determine records to be released.
Sends completed patient authorization request forms to other establishments to obtain health records for JHC.
Receives outside health records and scans them into the appropriate EHR.
Processes health service request forms from community partners and patients.
Communicates with the State Lab to ensure that Newborn Screening results are received and are in the patient files.
Communicates with staff and patients on any HIPAA-related questions or concerns.
Acts as back-up for the Associate Director of Health Information when needed to train New Hires on HIPAA regulations during New Hire Orientation.
Performs Health Records audits for accuracy of Front Office, Nursing, and Provider Staff.
Processes Disability Determination requests and paperwork.
Physical attendance is an essential element of the job and necessary to perform the essential functions of the HRC Coordinator position.
Helps with coverage in the Referral Department as needed and requested by the Associate Director of Health Information.
Performs other duties as assigned.