Health Plan Operations Specialist - On Site - Downtown Honolulu, HI
About The Position
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Health Plan Operations Specialist will handle a variety of tasks to ensure the daily operations within the Hawaii Health Plan. Key supporter to ensure that the HI health plan is compliant with our state welcome calls. Assist with collection of assigned shares of cost. Supporter of basic office functions including mail sorting and scanning and onsite member support. This is a full time, on-site, role in downtown Honolulu, HI.
Requirements
- 2+ years of experience in customer service
- 2+ years of experience with MS Excel and MS Word
- Data entry experience
- Able to work on-site in downtown Honolulu Monday through Friday 7:45am - 4:30pm
Nice To Haves
- Health care experience
Responsibilities
- Excellent Customer Service
- Welcome Calls
- Onsite Provider/member engagement
- Resolving eligibility/demographic discrepancies
- Collection and tracking of shares of cost
- Assist on various projects and tasks to improve member satisfaction and business operations.
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
