Health Plan Management Associate

Teladoc Health

1d • $65,000 - $75,000

About The Position

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position Under the general direction of the Health Plan Management leadership, the Health Plan Management Associate will work closely with the Health Plan team to support key initiatives for a select group of Health Plan clients that result in exceptional service and attentiveness to client needs. The Health Plan Management Associate must be a reliable self‑starter who thrives in a fast‑paced, challenging environment, maintains a positive attitude, and demonstrates strong attention to detail and multitasking abilities.

Requirements

• A Bachelor’s degree from a four-year college or university.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Outlook.
• Possesses excellent communication and presentation skills, both verbal and written.
• Must work collaboratively with all team members and cross-departmentally.
• Occasional travel may be required for internal and client facing meetings. <25%

Nice To Haves

• Self-starter with Analytical approach to deliverables.
• Skilled in setting priorities and escalating concerns appropriately to leadership when needed.
• Ability to understand clients’ priorities, challenges, and goals through a blend of empathy and strong business acumen.
• Ability to multi-task and work independently in a fast-paced environment.
• Function well through ambiguity.
• Proficiency with Tableau a plus.

Responsibilities

• Acts in a support role for a book of business within the HP management team supporting Health Plan Managers with their accounts.
• Internal and external coordination, tracking of requests, and driving resolution of issues across various internal and external teams, building strong relationships along the way.
• Performance Guarantee and Service Level Agreement Tracking
• Tracking & submission of security audit/inquiries.
• Provide regular status reporting to track project/tasks progress against goals, objectives, and timelines.
• Develop and own a project management tracking system that enables efficient monitoring of key tasks and ensures consistent follow‑through.
• Maintaining Health Plan Partner playbook.
• Coordinating and monitoring Marketing activities, triaging issues as required.
• Other requests to support the overall Health Plan book of business.

Benefits

• In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.
• Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.
• We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time.
• You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level