Health Plan Executive Assistant - On Site - Honolulu, HI

UnitedHealth Group•Honolulu, HI

2d•$20 - $36•Onsite

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together We are seeking a highly organized, proactive Executive Assistant to provide high-level administrative and operational support to the Chief Executive Officer (CEO) and Chief Marketing Officer (CMO). This is a full-time, in-office position. This role is responsible for complex calendar management, travel coordination, meeting preparation, and action-item follow-through across senior leadership forums. The ideal candidate exercises excellent judgment, discretion, and communication skills, and thrives in a fast-paced, high-visibility environment. Working Style & Expectations This is a full-time, in-office role with on-site support for the CEO and CMO Ability to flex hours as needed to support executive schedules and business-critical meetings across time zones Consistent, timely follow-through on commitments; communicates status and risks early Mains a high bar for quality, accuracy, and confidentiality Builds trusted partnerships across functions while representing the CEO and CMO office professionally

Requirements

Proven experience supporting C-suite executives (CEO/CMO or equivalent) in a fast-paced environment
Advanced proficiency in Microsoft Outlook (calendar management, scheduling best practices, delegate access) and strong proficiency in Excel, Word, and Visio
Expert-level proficiency in Microsoft Teams, including meeting scheduling and management, chat/channel collaboration, file collaboration, meeting notes, recordings/transcripts (where enabled), and effective use of Teams features to improve communication and follow-through
Proven ability to work full time on-site in downtown Honolulu with flexibility to work varied hours based on business needs

Nice To Haves

Experience supporting executive-level rhythms of the business (e.g., staff meetings, SLT meetings, operating reviews, QBRs)
Experience coordinating complex, multi-city or international travel
Experience with project/task tracking tools and/or building lightweight process documentation
Proven comfort partnering with senior leaders, external partners, and customers

Responsibilities

Executive calendar management: Manage and optimize complex calendars for the CEO and CMO, including scheduling across time zones, resolving conflicts, and ensuring adequate preparation time
Meeting coordination: Schedule internal and external meetings; prepare agendas, pre-reads, and logistics; and ensure leaders are briefed on objectives, attendees, and desired outcomes
Travel planning and logistics: Book air/hotel/ground transportation; build detailed itineraries; coordinate changes in real time; and support visa, security, and special accommodation needs when applicable
Expense management: Compile and submit accurate, timely travel and business expense reports; reconcile receipts; and ensure compliance with applicable policies and deadlines
Off-sites and events: Plan and execute leadership off-sites and team events as needed, including venue selection, budgets, catering, A/V, materials, and run-of-show
Senior Leadership Team (SLT) support: Take meeting minutes for SLT meetings, track decisions and follow-ups, and drive closure by monitoring owners and due dates
Business reviews: Take minutes and capture action items for Business Process Reviews (BPRs) and internal Quarterly Business Reviews (QBRs); publish notes promptly and maintain an action log
Business Segment Liaison (BSL): Coordinate business-segment administrative support activities, including onboarding support for new employees (orientation logistics, access/equipment coordination, and first-week readiness), ordering and tracking office supplies, and facilitating replacement equipment requests in partnership with IT/Facilities
Stakeholder management: Serve as a professional point of contact for key internal and external stakeholders, screening and prioritizing requests with diplomacy and confidentiality
Confidential information handling: Manage sensitive information with discretion, maintaining strict confidentiality and appropriate document handling practices
Communication support: Draft, edit, and proofread executive communications (emails, memos, presentations, and announcements) as needed
Document and information management: Organize files, meeting artifacts, and leadership materials; maintain version control and ensure easy retrieval
Project and task coordination: Track deliverables on behalf of the CEO/CMO, follow up with cross-functional teams, and escalate risks or blockers as appropriate
Operational support: Process purchase requests and coordinate with Finance/HR/IT/Facilities on routine administrative needs (e.g., onboarding/offboarding coordination, equipment requests, office logistics)
Process improvement: Identify opportunities to streamline administrative workflows, templates, and meeting cadence; recommend improvements to increase leadership effectiveness
Backup coverage: Provide coverage for other executive assistants as needed and document standard operating procedures to support continuity