Health Office Specialist - STD

City Of Waco • Waco, TX

416d • $34,320 - $34,320

About The Position

The Health Office Specialist position at the City of Waco is a full-time role focused on providing clerical and administrative support to Public Health staff while delivering customer service to the community. The specialist will manage electronic and paper files, assist with data entry, and maintain essential health-related documentation. This role is crucial in ensuring the health and safety of the community by coordinating appointments and managing communications effectively.

Requirements

• High School Diploma or GED equivalent
• 1 year of customer service experience
• 1 year of computer experience
• Valid Driver's License

Nice To Haves

• Cash handling experience
• Clinic or health setting experience
• Experience with electronic health records

Responsibilities

• Perform basic clerical and administrative duties in accordance with Department procedures and City policy, including data entry, record keeping, and preparing documents.
• Provide customer service, information, and assistance to visitors and others having business with the City.
• Update and maintain a variety of electronic and paper files, records, reports, and documents.
• Answer incoming telephone calls and direct callers to the correct person or work group, or take and relay messages as appropriate.
• Coordinate and schedule meetings and appointments as requested.
• Maintain inventory of office supplies and manage the collection of payments and daily deposits.
• Assist administrative staff with assigned tasks and monitor work.
• Respond after hours, including holidays and weekends, in the event of a departmental or City-wide emergency.
• Update and maintain surveillance, morbidity, and lab reports related to health services documents.

Benefits

• Full-time position
• Starting salary of $16.50 per hour depending on qualifications

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: High school or GED