Health Market Department Manager

Hy-Vee • Grimes, IA

136d

About The Position

The Health Market Department Manager at Hy-Vee is responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability. This role coordinates the delivery of innovative and high-quality products at competitive retail prices. The manager is expected to maintain a positive atmosphere, encourage teamwork, and ensure that customers receive prompt and courteous service.

Requirements

• High school diploma or equivalent preferred.
• 1 - 3 years of previous related work experience.
• Ability to compose original correspondence and follow technical manuals.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.

Responsibilities

• Maintains a positive attitude and creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers.
• Sets department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability.
• Smiles and greets customers in a friendly manner.
• Assists customers by escorting them to products, securing out-of-reach items, and enhancing the shopping experience.
• Answers the telephone promptly and provides friendly service to customers.
• Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
• Determines department goals with the store director.
• Stays current on trends in product categories and educates customers.
• Determines weekly work schedule and establishes daily work plans.
• Inspects signage and displays for quality and quantity of merchandise.
• Tracks product rotation, checks for expired items, and orders merchandise.
• Communicates with employees regarding sales and ideas.
• Handles and satisfies customer issues.
• Figures retail pricing and ensures correct pricing.
• Analyzes weekly and monthly sales trends and prepares ad projections.
• Plans displays, promotions, and determines pre-orders.
• Ensures compliance with sanitation guidelines and procedures.
• Operates cash register accurately and reports improper cash levels.
• Fills displays, checks in delivered merchandise, and works in the sales area.
• Reports to work when scheduled and on time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED