Health Market Clerk

Hy-Vee • Kansas City, MO

415d

About The Position

The Health Market Clerk at Hy-Vee is responsible for providing excellent customer service while ensuring the cleanliness and safety of the food handling area. This role involves assisting customers with their needs, maintaining product freshness, and adhering to sanitation procedures to promote a positive shopping experience.

Requirements

• Less than high school education or equivalent experience.
• Six months or less of similar or related work experience.
• Ability to carry out detailed but uninvolved written or verbal instructions.
• Ability to perform simple addition and subtraction, copying figures, counting, and recording.

Nice To Haves

• Experience in customer service roles.
• Knowledge of food safety and sanitation procedures.

Responsibilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, and loading or unloading heavy items.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Reviews the status and appearance of the merchandise for freshness and ensures an adequate product supply is ready and on hand.
• Checks in product, puts product away, and may review invoices.
• Removes trash promptly and replenishes product as necessary.
• Assists in educating customers by offering suggestions and answering questions.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: High school or GED