Health Management Educator, RD, CDCES - Remote

Florida Blue

98d • $63,800 - $79,700

About The Position

The Health Management Educator will provide telephonic education and support to members with chronic illness. The Health Management Educator will be responsible for improving health outcomes of and promoting appropriate preventive care for Medicare's members with certain scenarios such as Diabetes, Asthma, COPD, CAD, frailty, and risk of falls. This role will also include communication with health care professionals to ensure goals of a member's treatment plan are met, as well as ensuring that members are linked with the appropriate resources and are adopting healthy lifestyle practices to reduce risk factors. The Health Management Educator will identify participant's behaviors and provide customized health coaching to individuals based on their health risk level.

Requirements

• 3+ years related work experience working with chronic populations to provide health education, self management, wellness, care coordination support and lifestyle related topics.
• Related Bachelor's degree required in Health Education is preferred. In health related field is acceptable.
• Respiratory Therapist Certification.

Nice To Haves

• Experience working in a health plan setting or doing predominantly telephonic health education and coaching is highly preferred.
• Experience working with the Medicare population is preferred.
• Experience in health behavior change/health coaching/health education a plus.
• Able to work with protected health information and maintain absolute confidentiality and privacy in accordance with HIPAA regulations.
• CDCES Certification.

Responsibilities

• Provides disease management and wellness coaching services to help control healthcare costs through education and program implementation.
• Conducts assessments, surveys and develops an education plan and delivers health education to Medicare members.
• Creates a personalized action plan that will include short and long term goals prioritized by the member, specific activities/interventions to achieve goals.
• Assists the member and caregiver to understand their illness, make lifestyle changes, adhere to medication regimen and work with their provider to develop a symptom response plan.
• Collaborates with multidisciplinary teams.
• Identifies and addresses barriers that are preventing the member from meeting their goals.
• Counsels individuals on daily nutrition and medical nutrition therapy, including reinforcement of physician/nutritionist developed custom diet plans.
• Provides guidance and direction on accessing community based services for home modifications, transportation, meal preparation etc.
• Focuses on prevention, health promotion, maintenance, restoration and education.
• Develops strong relationships based upon trust with individual participants.
• Assists clients in identifying, prioritizing, and implementing choices.
• Empowers clients to reach their goals, through direction, encouragement, accountability and counseling.
• Provides advice and instruction for fitness, good nutrition, and management of weight, stress, and health into a participant’s lifestyle.
• Commits to continued learning in all areas relevant to the position. Maintains and develops knowledge about various health topics and behavior change strategies.
• Utilizes established workflows and collaborates with internal & external stakeholders such as: Member Services, Enrollment etc.
• Complies with all policies and procedures to ensure that the program’s outcomes measurements meet HEDIS and NCQA standards.

Benefits

• Medical, dental, vision, life and global travel health insurance;
• Income protection benefits: life insurance, short- and long-term disability programs;
• Leave programs to support personal circumstances;
• Retirement Savings Plan including employer match;
• Paid time off, volunteer time off, 10 holidays and 2 well-being days;
• Additional voluntary benefits available; and
• A comprehensive wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees