Health Inspection Licensing Clerk

Department of Health and Human Services•Augusta, ME

23h•$18 - $26•Onsite

About The Position

You will serve as a Licensing Clerk to provide licensing services for several different types of businesses to protect the public health. These businesses include restaurants, take-outs, school kitchens, jail kitchens, catering, commissary, senior citizen meals, mobile food vendors, hotels, B&B’s, public pools and spas, youth camps, sporting and recreational camps, campgrounds, mass gatherings, tobacco, compressed air, micropigmentation, electrology, body piercing and tattoo artists. This position conducts all licensing functions to renew and issue over 10,000 annual and new licenses. This is advanced clerical work of a highly independent nature which requires close attention to detail, knowledge of licensing rules, understanding the complexity of the licensing database, programs policies, and the ability to apply knowledge and think critically to make the correct licensing decisions. Responsibilities include processing licensing applications, renewals, and payments including reconciling funds and performing calculations to determine that fees were correctly assessed, recording fees in the database, and issuing licenses and responding to public licensing questions. Responsibilities also include verbal and written communication with constituents, health inspectors, and administrative program and division staff.

Requirements

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.
All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, and Office Associate I.

Nice To Haves

Prior licensing experience in a busy office environment.
Excellent oral and written communication skills.
Attention to detail and data entry accuracy.
Ability to collect, count, reconcile and deposit fees in accordance with set standards.
Computer skills, including knowledge of creating basic graphics and spreadsheets.

Responsibilities

Maintain status of all applications through the licensing process.
Prepare and maintain financial records including daily deposits in office and from online renewals.
Refer license applications to the Drinking Water Program for approval of water as needed.
Review completeness of municipality septic approvals.
Generate renewals weekly and send to Central Services for printing and mailing.
Print licenses as issued and deliver to Central Services weekly for mailing.
Provide telephone and walk-in coverage.
Provide coverage for main reception duties.
Issue refunds as needed and follow-up with bounced checks.
Order supplies, equipment, forms, and rule books as needed.
Conduct online/database research for special projects.
Assisting with general office duties

Benefits

Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .
State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness.

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