Health Information Specialist

BOONE MEMORIAL HOSPITAL INCMadison, WV
22hOnsite

About The Position

Are you detail-oriented, organized, and passionate about protecting patient information? Join our team as a Health Information Management (HIM) Specialist, where you’ll play a vital role in maintaining the accuracy, security, and integrity of patient health records. At Boone Memorial Hospital, we are committed to excellence in patient care — and that starts with the integrity of our health information systems. Job Summary The Health Information Management (HIM) Specialist is responsible for maintaining, securing, and managing patient health records in compliance with federal, state, and organizational regulations. This role ensures the accuracy, accessibility, integrity, and confidentiality of health information across healthcare systems.

Requirements

  • High School Diploma or equivalent required
  • Experience with Electronic Health Record (EHR) systems
  • Understanding of healthcare regulations and compliance standards
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving abilities
  • Ability to handle sensitive information with discretion

Responsibilities

  • Review, process, and maintain patient medical records (electronic and paper)
  • Ensure documentation compliance with HIPAA and regulatory standards
  • Manage Release of Information (ROI) requests
  • Monitor data quality and correct discrepancies
  • Prepare paper records for scanning (remove staples, organize documents, verify patient identifiers)
  • Scan and index records accurately into the EHR system
  • Perform quality checks to ensure clarity, completeness, and accuracy of scanned images
  • Retrieve and refile paper charts as needed
  • Assist with record retention and destruction according to policy
  • Support clinical staff with documentation improvement initiatives
  • Assist with accreditation and compliance reviews
  • Maintain strict confidentiality of Protected Health Information (PHI)
  • Answer incoming calls professionally and verify caller identity prior to releasing information
  • Respond to inquiries regarding medical record requests, ROI status, billing-related documentation (redirect when appropriate), and physician office requests
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