Health Information Representative

Advocate Aurora Health • Grafton, WI

295d • $19 - $29 • Remote

About The Position

The Health Information Representative position at Advocate Health involves analyzing medical records for compliance with State and Federal regulations, serving as a point of contact for record completion support, and applying knowledge of medical terminology to identify documentation needs. The role includes responsibilities such as tracking medical record deficiencies, providing education to clinicians, supporting revenue cycle activities, and ensuring the accuracy of clinical documentation in the electronic health record (EHR). The position requires strong communication skills, critical thinking, and the ability to work independently in a fast-paced environment.

Requirements

• High School Graduate.
• Typically requires 1 year of experience in Health Information Services or related field.
• Proficient computer and keyboarding skills.
• High attention to detail and accuracy.
• Ability to prioritize workload and work under pressure.
• Strong customer service, interpersonal, and communication skills.
• Ability to work collaboratively in a diverse team environment.
• Ability to safeguard protected health information (PHI) and knowledge of HIPAA.

Responsibilities

• Analyze the content of the medical record for missing documentation and signatures according to regulations.
• Serve as point of contact for record completion support for clinicians and other providers.
• Apply knowledge of medical terminology to identify documentation needs.
• Assign, edit, and track medical record deficiencies in the chart management system.
• Provide support and education to clinicians regarding record completion activities.
• Verify accuracy of physician deficiency and suspension status in the chart management system.
• Support Revenue Cycle by analyzing missing documentation elements.
• Collaborate with various departments to identify system issues and provide educational opportunities.
• Receive, collect, sort, prepare, and scan clinical documentation into the EHR.
• Utilize medical terminology to classify clinical documentation accurately.
• Perform quality assurance checks of scanned images.
• Accurately abstract patient information into the EHR.
• Complete timely error correction and notify leadership for quality review.
• Assist patients and visitors in person or via telephone.
• Operate office equipment and perform routine maintenance.

Benefits

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match.
• Educational Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED