General clerical experience preferred with some exposure to medical terminology.
Responsibilities
Determines the appropriate release of medical records and prepares correspondence to respond to such requests.
Assists in copying and distributing medical records in response to internal and external requests.
Scans, indexes, locates, organizes, retrieves and delivers medical records promptly and facilitates accurate tracking assuring confidentiality of all records at all times.
Sends tasks to providers for results verification of scanned documents.
Trains and mentors junior staff members.
Performs quality assurance checks on medical records.
Requests medical records from other health care providers' offices when necessary.
Opens and directs incoming mail.
Answers and directs telephone inquiries.
Follows and understands policies and procedures for medical records as defined by the organization.
Understands applicable laws and regulations.
Attends various meetings and professional development programs to maintain certification.