Health Information Medical Clerk I - Elm Women's & Ped's

Clinica Sierra Vista

About The Position

The Health Information Medical Clerk I is responsible for managing, and processing electronic health records within Electronic Health Records (EHR), ensuring compliance with regulatory standards and organizational policies. This role plays a critical part in patient data integrity, release of information, document processing, and workflow optimization to support clinical operations and continuity of care.

Requirements

High School Diploma or GED required.
1+ years of experience in HIM, medical records, or healthcare administration preferred.
Knowledge of Epic EHR or other electronic health record systems is a plus.
Strong attention to detail and organizational skills.
Basic knowledge of HIPAA regulations and medical record processing.
Typing a minimum 35 WPM and proficient computer skills; including but not limited to Microsoft products and use of outlook
Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized.
Customer service skills: communication, empathy, patience, and technical knowledge
Work in team-oriented environment and work well under deadlines.
Bi-lingual English and Spanish.
Ability to handle multiple tasks and work in a busy environment.
Ability to work at multiple clinic sites.
Valid CA Driver’s License and proof of insurance.
Knowledge of office equipment use such as Computer, Scanner, Fax, Email, eFax, Telephone, electronic communication platforms and/or upload platforms.
Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.

Nice To Haves

Knowledge of Epic EHR or other electronic health record systems is a plus.

Responsibilities

Electronic Health Records Management
Ensure timely and accurate entry, indexing, and retrieval of medical records in EHR System.
Generate barcodes in EHR to identify and categorize patient data for accurate record filing.
Scan and index various medical record documents into OnBase and Epic to ensure seamless provider access.
Process records corrections, merges, and deficiencies per HIM policies.
Release of Information (ROI) & Compliance
Process patient, provider, and third-party ROI requests using Epic’s ROI module.
Ensure ROI requests comply with HIPAA, HITECH, and other regulatory guidelines.
Track release status, authorization types, and billing details within Epic.
Generate invoices and track payments for ROI requests, ensuring proper documentation.
Support audit preparation by retrieving and reviewing patient records for internal and external audits.
Verify patient identify and ensure proper authorization before discussing records.
Guide patients and requesters on the ROI process, required forms and turnaround times.
Escalate urgent or time sensitive requests to the HIM lead or Supervisor.
HIM Workflow & Process Optimization
Maintain EHR dashboards and work queues to track HIM tasks, including deficiency tracking, chart corrections, and record retrieval.
Collaborate with clinical teams and providers to obtain timely documentation and signatures.
Identify and escalate chart discrepancies, missing information, or system errors
Ensure timely completion of chart requests from internal and external audits.