Health Information Management Specialist

Eisenhower Health•Rancho Mirage, CA

1d•$20 - $30

About The Position

Performs a wide variety of functions including chart analysis, scanning/indexing, release of information, medical record reviews/audits, Epic MyChart, Epic work queue management, investigating/troubleshooting issues related to HIM workflows, and birth registry support. This position may also specialize in documentation related to patient financial services workflows.

Requirements

High school diploma, GED or higher level degree
Three (3) years of experience with medical records in a health care setting
Ability to collaborate and communicate with all levels of leadership, medical staff, and patients, as needed
Ability to file alphabetically, numerically, and terminal digit
Ability to investigate and troubleshoot HIM workflow issues
Capability to follow and give direction-verbal and written
Flexibility to work in fast pace environment
For PFS specialists only: Validate the accuracy of batch log and batch date
For PFS specialists only: Working knowledge of PFS document types such as appeal/denial correspondence, explanation of benefits, and day folder batch process
Knowledge of Microsoft Office programs, including Word and Excel
Medical terminology, anatomy/physiology
Must have multi-tasking skill
Repetitive bending, reaching, and lifting
Self-motivated and proactive in identifying and completing tasks
Technical knowledge of medical records processing in various electronic record systems including Epic and other legacy systems

Responsibilities

Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
Performs birth registry functions as needed (excludes PFS specialists).
Assists HIM Manager with record retention and destruction initiatives.
Maintains medical records chart room in an organized fashion.
Coordinates and tracks Iron Mountain records.
May perform duties such as chart analysis, scanning and indexing when assigned.
Researches documentation issues and is able to answer any questions physicians may have about their deficiencies and how to access assignments/complete deficiencies.
Provides daily reports to hospital personnel/departments on incomplete records and physician suspension according to procedure.
Prepares physician notification/suspension according to procedure.
Performs release of information functions as needed, and assists HIM Manager in review and management of specialty records such as behavioral health, addiction medicine, and billing requests.
Performs birth registry functions as needed (excludes PFS specialists).
Works Epic MyChart inquiries, troubleshoots and investigates issues and requests, and responds to patients.
Works with HIM leadership to troubleshoot HIM workflow issues such as Epic interface error work queues.
Performs other duties as assigned.