Health Information Management Representative

UnitedHealth Group•Minneapolis, MN

21d•$18 - $32•Remote

About The Position

This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full time, Sunday - Thursday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 3:00 pm - 11:30 pm CST. It may be necessary, given the business need, to work occasional overtime. We offer 6 weeks of paid on-the-job training. The hours of training will be 6:30 am - 3:00 pm CST from Monday - Friday.

Requirements

High School Diploma / GED
Must be 18 years of age OR older
1+ years of customer service experience in a healthcare setting
Experience in working with medical records
Experience with Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets), and Microsoft Outlook (email and calendar management)
Ability to train for the first six weeks between the hours of 6:30 am - 3:00 pm CST from Monday - Friday
Ability to work any of our full time, 8-hour shift schedules during our normal business hours of 3:00 pm - 11:30 pm CST from Sunday - Thursday. It may be necessary, given the business need, to work occasional overtime.
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Nice To Haves

2+ years of medical terminology experience
2+ years of experience in health information management (HIM)

Responsibilities

Organizes and maintains health information records
Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information
Manages requests for documentation and information
Scans and edits documents in the electronic medical record
Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems
Distributes reports and results
May train and mentor co - workers
Analyzes documentation and tracks completion to meet regulatory requirements
Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability
Other duties as assigned