Health Information Management Manager

Lifepoint Health • Rogers, AR

2d

About The Position

At Mercy Rehabilitation Hospital Northwest Arkansas, we are committed to
empowering and supporting a diverse and determined workforce who can drive
quality, scalability, and significant impact across our hospitals and
communities. In your role, you’ll support those that are in our facilities who
are interfacing and providing care to our patients and community members. We
believe that our collective efforts will shape a healthier future for the
communities we serve.

Oversees Health Information Management (HIM) operations to ensure the integrity,
availability, and confidentiality of medical records. Assists with planning,
organizing, directing, and maintaining department workflows; supports physicians
with electronic medical record (EMR) use and timely record completion; manages
release-of-information processes; and ensures compliance with policies, HIPAA,
and accreditation standards (e.g., The Joint Commission/JCAHO, CARF). Additional
responsibilities include:

Partners with Compliance, Quality, and IT to support audits, survey readiness,
data integrity, and privacy/security practices. Monitors key HIM metrics (e.g.,
physician delinquency, ROI turnaround) and supports continuous improvement.
Ensures documentation and retention practices meet legal, regulatory, and
organizational requirements.

Requirements

• Education: Bachelor’s degree in related field preferred.
• Credentials: RHIT (or eligible) or RHIA (or eligible) or AHIMA coding certification.
• Experience: Two (2)+ years of HIM leadership experience preferred, ideally in a hospital setting.
• Skills/Knowledge: HIPAA, TJC/JCAHO, and CARF standards; EMR proficiency; medical record lifecycle management; release-of-information workflows; privacy/security practices; supervisory/teaching ability; strong organization, communication, and follow-through.

Responsibilities

• Maintain confidentiality of all patient care information and protect patient rights in all HIM activities.
• Assist in planning, organizing, directing, and maintaining the HIM department in accordance with policies, procedures, state/federal regulations, and accreditation standards (HIPAA, JCAHO/TJC, CARF).
• Establish and maintain procedures for collection, abstracting, filing, indexing, and retrieval of medical records.
• Assist staff physicians with EMR navigation and support timely completion of records within required timeframes.
• Serve as a resource to hospital leadership and staff on HIM rules, regulations, and accreditation standards (HIPAA, TJC).
• Supervise HIM employees, including onboarding and ongoing training in HIM functions (if applicable).
• Process discharged records within required timeframes, including assembly, analysis, and abstracting.
• Review and process requests for patient information (ROI) within required timeframes; assist/guide staff handling after-hours requests.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
• Competitive paid time off
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager