Health Information Management (HIM) Specialist

CHCC Inc • Great Falls, MT

2d

About The Position

The HIM Specialist keeps our medical record system accurate, organized, and secure — ensuring patient information is current, complete, and HIPAA-compliant. If you’re detail-driven, love structured work, and take confidentiality seriously, this role is built for you.

You’ll work primarily behind the scenes with minimal public contact, but will answer calls related to medical records requests and assist providers, staff, and patients as needed.

Requirements

• Medical records/HIM best practices, medical terminology, documentation standards
• HIPAA, confidentiality, and regulatory compliance
• General medical office procedures
• Microsoft Office (Word, Excel, Outlook) and EHR systems
• Customer service fundamentals and professional communication
• Organization, filing, data entry, and accuracy
• Managing competing priorities and deadlines
• Clear written and verbal communication
• Using office equipment and computer systems efficiently
• Maintain strict confidentiality every day
• Stay calm and professional under pressure
• Work independently while collaborating well with a team
• Build positive working relationships with staff, patients, and the public
• Valid Montana driver’s license required
• Two (2) years of training or work experience in HIM, medical records, or a medical office setting

Nice To Haves

• Associate of Applied Science in Health Information Technology (HIT), Certificate of Applied Science in HIM, or related field
• Experience in an FQHC or healthcare environment
• CHIM, RHIT, or RHIA

Responsibilities

• Organize, maintain, and ensure accuracy of electronic health records (EHR) and paper documentation
• Ensure records are properly documented, coded, stored, and secured in compliance with HIPAA
• Retrieve, distribute, and refile records for appointments, phone requests, and diagnostic reports (lab/imaging)
• Copy, scan, fax, and email medical materials as needed
• Complete insurance prior authorizations for diagnostic imaging and procedures (as requested)
• Perform accurate data entry in medical practice software and related systems
• Transmit documentation and correspondence electronically and by fax
• Assist with record audits to support internal/external compliance requirements
• Implement and follow policies that protect confidentiality and support HIM best practices
• Train/support staff on record retrieval, storage, and EHR use
• Conduct routine compliance checks to ensure privacy and documentation standards are met
• Mentor students/interns during job shadowing or practicum experiences
• Collaborate with IT to maintain and troubleshoot health information systems (including EHR)
• Analyze health information data for trends and improvement opportunities
• Partner with Revenue Cycle and Quality teams to improve data accuracy and workflows
• Process medical record requests according to HIPAA and Alluvion Health policy
• Respond to record and authorization inquiries promptly and professionally
• Ensure staff/providers have timely access to needed patient information

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) + Flexible Spending Accounts (FSA/DCFSA)
• Short/Long Term Disability, Critical Illness, Accident, and Hospital Indemnity Coverage
• Group Life + AD&D, including company-paid life insurance
• 401(k) retirement plan with up to 8% employer match
• Generous PTO, paid holidays, and wellness leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 51-100 employees