About The Position

Maintains the Facility's Electronic Medical Record (EMR) according to established guidelines and requirements. Reviews records for compliance with approved policies. Assures all operative reports are completed. Answers phone/screens calls/directs calls and inquiries to the appropriate person. Provides general support to the Business Office related to medical records, team-oriented. Customer service oriented with a pleasant attitude, professional business appearance and tidy work area.

Requirements

  • Associates Degree equivalent required.
  • Two years of experience working in a healthcare setting.
  • Computer experience required in Microsoft Office Products (Excel, Power Point, Word)

Nice To Haves

  • RHIT (Registered Health Information Technician) preferred.

Responsibilities

  • Responsible for running reports and locating and retrieving medical records of discharged patients on a daily basis from all nursing units and ancillary services
  • Checking and filing any loose reports that belong in current discharges
  • Check each medical record for completeness, marking and attaching a deficiency slip as needed
  • Creating and numbering new folders as needed
  • Monitors all dictated reports in the EHR for accuracy and completion
  • Answers and processes telephone requests
  • Performing chart “checkout” and “in” functions
  • Performs release of information functions as necessary, per hospital policy, state and federal regulations, and HIPAA guidelines
  • Maintaining a log of requests received, processed, and mailed out
  • Assist Medical Staff with completion of medical records
  • Assembly and analysis of medical records
  • Sending deficiency letters regarding incomplete medical records of discharged patients to responsible physicians in accordance with the rules and regulations of the medical staff
  • Communicating with physicians’ offices regarding medical record deficiencies and notifying them of up-coming suspension date
  • Retrieving and refilling all medical records requested
  • Ordering supplies and keeping supplies on hand at all times
  • Maintains current working knowledge of HIM dept applications and how they are used in department operations.
  • Serves as a resource to HIM department management and staff, and to physicians to resolve work flow issues.
  • Working closely with imaging system administrator and other information services staff in regards to HER product
  • Identifies any system deficiencies and reports any corrective action to the HIM Manager
  • Completes other HIM Duties as assigned
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