Health Information Error Correction Manager

Brightli • Springfield, MO

9d

About The Position

Job Summary: The Health Information Management Error Correction Manager collaborates with the Director of Health Information Management to oversee error corrections and record integrity. They respond to reports and requests from all system members. The role includes preparing and presenting reports, maintaining documentation, developing and implementing error correction training and process improvement opportunities. The role includes preparing and presenting reports, maintaining documentation, developing and implementing error correction training and process improvement opportunities. They supervise and train the Record Integrity Error Correction Specialists, verify accuracy, coordinate unauthorized disclosures and overpayment analysis. They also facilitate with other departments to ensure error corrections, overpayment or unauthorized disclosures are handled effectively. The Health Information Management Error Correction Manager is responsible for organization and maintenance of error correction resources, serving as a subject matter expert, and working with cross-functional teams across Legacy Brightli System Members utilizing electronic health records. The Health Information Management Error Correction Manager reviews current workflows, identifies error correction quality improvement processes and will assist with developing error correction quality improvement projects. Essential Job Functions: Ability to identify and evaluate current workflows for Record Integrity Error Corrections. Ability to identify and evaluate risks of potential unauthorized disclosures from documentation errors. Ability to identify and evaluate overpayment concerns from documentation errors. Investigate and analyze reported error corrections. Prepare and present reports on error corrections and related investigations. Ability to identify and investigate quality improvement opportunities in current workflows. Maintain documentation of error corrections including overpayments and potential unauthorized disclosures. Supervise and train Record Integrity Specialists. Ability to identify pertinent information and work closely with Health Information Management Director to affect change. Ability to learn and utilize different Electronic Health Records. Ability to work in a fast-paced environment while maintaining a high accuracy rate. Ability to communicate clearly, professionally, and courteously; Communication skills must support face-to-face, telephone, and written communication methods. Other duties as assigned.

Requirements

• Knowledge of Federal and state documentation requirements
• Ability to develop and maintain timelines
• Strong organizational, written, and verbal communication skills
• Strong interpersonal skills to build trust with team members and leadership
• Critical thinking and analytical skills
• Attention to detail and ability to work independently
• Proficiency in using spreadsheets and reports for tracking information
• Associates degree in Health Information Management required
• One of the following credentials (RHIA, RHIT), required
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check
• Completion of New Hire Orientation at the beginning of employment
• All training requirements including Relias at the beginning of employment and annually thereafter
• Current driver’s license, acceptable driving record, and current auto insurance
• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met

Nice To Haves

• Bachelor’s degree preferred
• Two years of healthcare auditing experience highly preferred

Responsibilities

• Oversee error corrections and record integrity
• Respond to reports and requests from all system members
• Prepare and present reports
• Maintain documentation
• Develop and implement error correction training
• Develop and implement process improvement opportunities
• Supervise and train the Record Integrity Error Correction Specialists
• Verify accuracy
• Coordinate unauthorized disclosures and overpayment analysis
• Facilitate with other departments to ensure error corrections, overpayment or unauthorized disclosures are handled effectively
• Responsible for organization and maintenance of error correction resources
• Serve as a subject matter expert
• Work with cross-functional teams across Legacy Brightli System Members utilizing electronic health records
• Review current workflows
• Identify error correction quality improvement processes
• Assist with developing error correction quality improvement projects
• Identify and evaluate current workflows for Record Integrity Error Corrections
• Identify and evaluate risks of potential unauthorized disclosures from documentation errors
• Identify and evaluate overpayment concerns from documentation errors
• Investigate and analyze reported error corrections
• Identify and investigate quality improvement opportunities in current workflows
• Maintain documentation of error corrections including overpayments and potential unauthorized disclosures
• Identify pertinent information and work closely with Health Information Management Director to affect change
• Learn and utilize different Electronic Health Records
• Work in a fast-paced environment while maintaining a high accuracy rate
• Communicate clearly, professionally, and courteously

Benefits

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree