Health Information Assistant/Records Clerk

Community Support Services • Akron, OH

409d • $27,040 - $31,200

About The Position

The Health Information Assistant/Records Clerk at Community Support Services Inc. plays a crucial role in managing medical records, ensuring compliance with health privacy laws, and supporting patient care through efficient record-keeping practices. This full-time position involves both paper and electronic record management, requiring attention to detail and strong organizational skills.

Requirements

• High school diploma/GED required.
• Background in secretarial support and/or business, keyboarding, bookkeeping, office machines operation, and office procedures.
• Must be familiar with medical terminology and have excellent computer skills.
• Previous experience in a medical records department preferred.
• Strong customer service skills.
• Excellent organizational, attention to detail and communication skills.
• Ability to work in a team environment.
• Commitment to confidentiality, following rules of HIPAA.
• Proficiency in Microsoft Outlook.
• Skill in managing time and meeting deadlines.

Responsibilities

• Assure the line of custody, accuracy, and completeness of health records.
• Maintain current and accurate records through the use of computers and/or other documentation in accordance with company standards and federal, state, and local standards and regulations.
• Ensure paper records are properly assembled, coded, signed, indexed, etc before scanning and filing.
• Answer phone calls to address record submission needs in order to support patient care.
• File documents and patient records in a timely manner and in appropriate locations to ensure an efficient system of document retrieval and storage.
• Ensure that incomplete records and charts are returned to the appropriate personnel for completion.
• Ensure established policies and procedures for medical records maintenance and security are followed by all personnel.
• Interact with management, physicians, and staff by obtaining and communicating essential data and assisting other team members to coordinate efficient transactions of patient-related documents.

Benefits

• Pay for this position starts at $13-15/hour
• Working within a mission-driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance and Education Assistance Program
• Program-Site Eligibility for the Public Student Loan Forgiveness Program
• 401(k) with 5% employer contribution
• 10 paid holidays and 15+ days of PTO annually
• Health, Dental, and Vision insurance
• Subsidized membership to local YMCA branches
• Life insurance and short- and long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED
• Number of Employees: 251-500 employees