Gastro Health-posted 8 months ago
Full-time • Mid Level
Remote • Miami, FL
Ambulatory Health Care Services

Gastro Health is currently looking for an enthusiastic full-time Remote Health Informatics Implementation Specialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours - and we enjoy paid holidays per year plus paid time off. Our Informatics Implementation Specialist is responsible for helping end users better understand our EHR (electronic health record) software application and how to use it efficiently and effectively within their care center.

  • Participates in EHR implementations involving planning, workflow analysis, configuration design and training of EHR (electronic health record) software application.
  • Delivers on set deadlines, assigned responsibilities, and monitors and summarizes progress of multiple projects in unison.
  • Configures database set up to include providers, facilities, users, documentation templates, letters, and any other clients business requirements based on analysis of legacy systems and information provided by stakeholders.
  • Provides direction to training partners assisting with end user training and on-site go live support.
  • Delivers exceptional on site and remote support being viewed as a subject matter expert by displaying in depth knowledge of Gastro Health workflows, policies, and system configurations.
  • Assists with the creation and maintenance of the computer-based learning management system.
  • Develops training courses, training videos, end user role-based reference manuals and workflow guides and prepares appropriate training and presentation materials and agendas.
  • Supports end users onsite and remotely during Go-Live of the EHR.
  • Resolves and monitor concerns raised during implementation and integration and escalates appropriately.
  • Assists with the creation and maintenance of project-related documentation.
  • Trains personnel by conducting formal in-classroom trainings, workshops, seminars, and remote webinars.
  • Edits and updates functional descriptions, system specifications, educational materials, special reports, or any other project deliverable or documents.
  • Conducts research to ensure the use of proper technical terminology.
  • Translates technical information into clear, readable documents to be used by technical and non-technical personnel.
  • Provides on-call coverage and performs other duties that support the project as needed.
  • BA Degree
  • Knowledge of information systems implementation and management acquired through completion of an Associate or Bachelor's degree in computer science, Informatics, or comparable industry experience.
  • 4+ years' experience in a healthcare environment preferred.
  • Knowledge of Health Insurance Portability and Accountability Act (HIPAA) laws and regulations.
  • Prior experience performing healthcare product implementation cycles.
  • Prior experience providing one-on-one and group training in a healthcare environment both in person and remotely.
  • Cigna healthcare
  • dental insurance
  • vision insurance
  • life insurance
  • 401(k) retirement plans
  • profit-sharing
  • short & long-term disability
  • HSA
  • FSA
  • PTO plus paid holidays
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