Health Home PLUS Care Manager

GATEWAY HUDSON VALLEY•Kingston, NY

7d•$24 - $26

About The Position

Health Home Plus (HH+) is an intensive care management program established to provide HH members the intensive services needed to stabilize their health and social service needs in the community. The Health Home Plus Care Manager is responsible for the provision of intensive Care Management services to individuals with Severe and Persistent Mental Illness in Ulster County. The Care Manager collaborates with mental health professionals in Ulster County and Managed Care Organizations to connect with and refer recipients of service with vital resources in the community to be successful in reaching goals.

Requirements

Bachelor’s in Psychology or related field
3-5 years of experience working with individuals with a serious mental illness
At least 1 year experience working with Health Home Plus
Must have a valid NYS driver’s license.
Background checks are required.

Nice To Haves

Experience working with those with a Substance Use Disorder
Experience with EPIC and MAPP

Responsibilities

Responsible for outreach and intake process for new referrals, including determining eligibility for program
Responsible for assigning cases to care managers in conjunction of director
Completes HCBS/CORE education with new intakes
Responsible for running monthly and quarterly reports for program as required
Monitor program quality and documentation compliance through regular review of case records.
Make recommendations and implement changes for improvement in program quality
Evaluate program outcomes and achievement of productivity, revenue generation and strategic goals.
Collect and review monthly statistical reports; submit quarterly reports to the Vice President of Vocational & Therapeutic Services
Performs yearly eligibility assessment for services for each individual served and updates as needed
Provides technical assistance to other case managers with EHR
Uploads all necessary documentation upon intake and completes CM assignment
Performs quarterly chart audits at the instruction of the Lead Health Home
Maintains a small caseload of 8-10 health home plus clients
Provide services to clients in the community including referral to services, assisting with transportation issues, addressing their social needs goals, and completing assessments and care plans
Reviews other CM’s monthly contacts and ensures requirements are being met
Completes all required trainings
Enters new referrals and updates into MAPP system
Maintains timely documentation in relevant EHR
Attend weekly staff meeting and supervision
Participate in county collaboration meetings as needed
Attend treatment team meetings as needed
Provide person-centered, trauma informed case management services
Act as the first point of contact for the lead health home and work with them on Quality Assurance and Compliance issues within our program
Work with CM’s to ensure timely completion of care plans, assessments, and other required documentation
Provide training and support to other CM’s
Excellent time management and organizational skills
Ability to demonstrate appropriate boundaries