Health Facility Surveyor IV

Oklahoma State Government•Oklahoma City, OK

12d•$83,000

About The Position

This position is assigned responsibilities of providing leadership, supervision, and daily coordination with survey staff, and for performing technical licensure, certification surveys, and complaint investigations for a variety of health facilities; evaluating the care provided to residents/patients/clients by licensed or registered facility staff; and providing consultative and technical assistance to health facilities and laboratories regarding professional standards of practice; and ensuring compliance with federal and state laws and regulations and mandated workload is met.

Requirements

Education and Experience requirements at this level consist of: a degree as a social worker or being a licensed social worker with (8) years of experience; OR possession of a bachelor’s degree in public health, hospital or public administration, behavioral, environmental, or fire safety and ten (10) years of experience; OR a combination equivalent of education substituting the completion of a post baccalaureate degree for one year only of the required experience.
Knowledge of the principles, practices, and ethics for the incumbent’s licensed or registered professional status; of administrative and organizational principles and practices regarding health care facility operations; of the principles of interviewing; and of word processing software applications and computer operations.
Ability is required to read and understand statutory and regulatory language; to establish and maintain effective working relationships; to exercise good judgment in evaluating situations and choosing an appropriate course of action; to interpret and analyze survey findings against statutory and regulatory requirements; to make decisions; and to organize and communicate findings, both orally and in writing, in a logical, clear, concise, and complete manner.
Knowledge of federal and state laws, regulations, and policies regarding licensure and certification of health care facilities; of what constitutes immediacy of threat to a client; and of the requirements for determining culpability of a facility.
Ability is required to observe, document, analyze, and evaluate the provision of care against the applicable standards of practice, statue, and regulation; to employ the principles and methods of conducting interviews using memory retrieval methods; to interview residents/patients/clients with diminished mental capacity, developmental disabilities, and/or acute and chronic medical conditions; to gather and present findings within a hostile facility environment while maintaining professional tone and demeanor; to analyze non-verbal and verbal communications to determine if an interview subject is omitting information or is being deceptive, and employ techniques for identifying omissions and deception in written statement; and to distinguish between the potential for harm and the potential for serious harm.
Knowledge of residents/patients/clients relocation protocols.
Ability is required to facilitate the relocation of residents/patients/clients; to independently perform facility investigations; to provide individual instruction, encouragement, and guidance to surveyors while functioning as a preceptor to surveyors in training; and to lead a team of surveyors in the conduct of a facility survey.
Knowledge of supervisory principles and practices; of performance appraisal policies and procedures; of agency leave and time accounting policies; and of agency progressive discipline policy.
Ability is required to supervise professional personnel; to provide educational training to licensed or registered health care professionals within the employee’s licensed or registered field of specialty; and to schedule surveys for all subordinate staff.
Applicants must be willing to perform all job-related travel associated with this position.

Nice To Haves

This position has a Preferred Qualification: Surveyor Minimum Qualifications Test (SMQT) certification.
Applicants who demonstrate they possess the minimum qualifications (education and experience requirements) and the preferred qualifications will be given additional consideration during the interview process.
Applicant must successfully complete all training (Federal/State) for Nursing Facilities, including the successful completion of Surveyor Minimum Qualification Training (SMQT) within one year of hire date.

Responsibilities

Direction and supervision of professional staff in completion of assigned duties.
Observes, analyzes, and evaluates the provision of nursing, dietary, social, laboratory, and pharmaceutical services as well as respiratory, speech, physical and occupational therapy services for compliance with professional standards of practice.
Reviews facility compliance history; conducts entrance interview with facility administrator or representative providing explanation for survey and conducts exit interview to discuss problems and deficiencies; tours interior and exterior physical environment of facilities for required equipment, supplies, maintenance, water temperature, and sanitation; evaluates administrative records to include policies and procedures, staffing logs, in-service programs, and medical records in order to ensure compliance with regulations.
Employs sampling methodology to select residents/patients/clients for in-depth evaluation of the care and service needs of the residents/patients/clients versus the care and services provided.
Interviews residents/patients/clients, family members, and facility personnel, and others to obtain and document information regarding residents/patients/clients care and/or to respond to complaints.
Evaluate the administration of health facilities to determine if policies and procedures comply with federal and state statutes and regulations.
Completes required forms and reports, which detail deficiencies noted during facility survey.
Communicates clearly and accurately up and down the chain of command; creates and makes public presentations to internal and external partners.
Performs QA on surveyor writing, staff reports and documentation, and other information to ensure program effectiveness and high quality of service.
Investigates allegations and makes determinations of resident/patient/client abuse and neglect; makes determinations of immediate jeopardy in which immediate corrective action is necessary.
Provides technical assistance to facilities in areas of expertise; describes observed deficiencies to appropriate facility staff.
Consults staff regarding immediate jeopardy (IJ) situations; participates in IJ discussions and surveyor debrief meetings with surveyors or surveyor teams; reviews or assigns review of facility plans of correction; participates in the division’s QAPI program
Performs QA on surveyor writing, staff reports and documentation, and other information to ensure program effectiveness and high quality of service.
Being present at the office is an essential function of this job.
Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
Works effectively in team environment, participating and assisting their peers, and communicates effectively up and down the chain of command.
Other duties as assigned by supervisor.

Benefits

Generous state paid benefit allowance to help cover insurance premiums.
A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
Flexible spending accounts for health care expenses and/or dependent care.
Retirement Savings Plan with a generous match.
15 days of vacation and 15 days of sick leave the first year for full time employees.
11 paid holidays a year.
Student Loan repayment options & tuition reimbursement.
Employee discounts with a variety of companies and venders.
Longevity Bonus for years of service

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