Health Educator (US)-3

Elevance Health•Washington, DC

5d•$29 - $44•Hybrid

About The Position

Health Educator Location: Washington, DC. This role requires associates to be in-office 4 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Health Educator will be responsible for responding to inbound inquiries for disease management or medication alert programs. How you will make an impact: Provides information to members eligible for disease management or medication alert programs. Makes outbound attempts to program members to provide health information according to program standards. Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program. Diffuses situations with members who are resistant to health coaching and/or disease management interventions. Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health. Assists with increasing participant’s motivational level by addressing barriers and assessing needs. Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes. Conducts behavioral assessments to identify individual member knowledge skills and behavioral needs. May coordinate with others in the multi-disciplinary clinical team.

Requirements

Requires BA/BS in appropriate field of specialization and minimum of 2 years of related experience in direct care health education exercise instruction or patient education; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

Prior experience in health coaching, disease management in a call center environment, and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred.
Certification or advanced certification and/or license appropriate to field of specialty preferred.
Previous management experience preferred.

Responsibilities

Provides information to members eligible for disease management or medication alert programs.
Makes outbound attempts to program members to provide health information according to program standards.
Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program.
Diffuses situations with members who are resistant to health coaching and/or disease management interventions.
Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health.
Assists with increasing participant’s motivational level by addressing barriers and assessing needs.
Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes.
Conducts behavioral assessments to identify individual member knowledge skills and behavioral needs.
May coordinate with others in the multi-disciplinary clinical team.