Health Educator

Santaclara Family Health Plan • San Jose, CA

298d

About The Position

The Health Educator manages Quality Improvement Programs, Health Education Program, and the Group Needs Assessment area of the Cultural and Linguistic Services Program to ensure members have resources, knowledge, and confidence to achieve optimal health and wellness in compliance with all applicable state and federal regulatory requirements, SCFHP policies and procedures, and SCFHP business requirements, to achieve Department performance objectives.

Requirements

• Master's Degree in Public Health or Certified Health Education Specialist (CHES) credentials, Registered Dietitian or Registered Nurse.
• Minimum one year of experience as a health educator.
• Prior experience with managed care plans, Medi-Cal and Medicare programs, and working with the underserved populations.
• Ability to pay attention to detail and work accurately.
• Ability to form positive, professional relationships with internal and external stakeholders.
• Ability to analyze data.
• Critical thinking with the ability to look for gaps, identify opportunities and initiate improvements in the Health Education Programs.
• Maintenance of a valid California driver's license and acceptable driving record, in order to drive to and from offsite meetings or events; or ability to use other means of transportation to attend offsite meetings or events.
• Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications, such as Outlook, Word and Excel.
• Ability to use a keyboard with moderate speed and a high level of accuracy.
• Excellent communication skills including the ability to express oneself clearly and concisely when providing service to SCFHP members, providers and external stakeholders over the telephone, in person or in writing.
• Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes.
• Must be able to adapt to a changing environment, work independently, and manage multi-task responsibilities.
• Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position.
• Ability to maintain confidentiality.
• Ability to comply with all SCFHP policies and procedures.
• Ability to perform the job safely with respect to others, to property, and to individual.

Responsibilities

• Develop and manage the Health Education program, create Health Education Work Plan and report Health Education annual evaluation.
• Manage current health education resources, train SCFHP staff and provider network on how to initiate health education referrals.
• Follow up on health education external and internal referrals.
• Collaborate, develop and maintain relationships with external stakeholders to develop and support health education programs and quality improvement initiatives.
• Collaborate with SCFHP departments to disseminate health education information to SCFHP members and the community.
• Develop and maintain health education vendor relationships.
• Track and trend health education activities to monitor utilization of health education resources.
• Audit delegates and vendors to ensure health education policies and procedures are in compliance with SCFHP's policies and regulatory requirements and vendor/delegate contracts.
• Manage Group Needs Assessment reporting for the Cultural and Linguistic Services Program.
• Manage Performance Improvement Projects (PIP) design and implementation.
• Ensure member incentive programs are reviewed and approved by DHCS prior to implementation.
• Perform other related duties as required or assigned.

What This Job Offers

• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Master's degree
• Number of Employees: 251-500 employees