Health Coordinator (On-call)

Pioneer Human Services • Spokane, WA

81d • $17 - $20

About The Position

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a (on-call) Health Coordinator with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption. Our mission is to empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

Requirements

• High School diploma or Equivalent.
• 1-year experience working in a caregiving related position OR with marginalized populations.
• Must be able to obtain and maintain Agency Affiliated Counselor (WAC 246-810-015, and RCW 18.19.210) within 60-days from the date of hire.
• First Aid/CPR certification before first independent shift.
• High level of written/verbal communication, and efficiency with independent task management and ability to show attention to detail.
• Proficiency in Microsoft Office Suite, Outlook, and Internet navigation.

Responsibilities

• Coordinate access to quality and cost-effective integrated health services to clients at Pioneer facilities.
• Assess individual risk, needs and barriers using validated tools and techniques, assure client and facility safety.
• Conduct Motivational Interviewing (MI) and skill development.
• Interpret and explain program policy and goals to each client as needed through new client orientation.
• Aid in the client's educational process, including conducting health education classes and teaching various aspects of self-care.
• Monitor and record self-administration of medications, verify MAR for accuracy and errors at shift-change.
• Provide a safe and healthy environment which includes maintaining, cleaning, and disposal of equipment and supplies according to policy and procedures.
• Assist in maintaining storage of medications, place orders and return clients medication according to pharmacy services policies.
• Assist clients in meeting health and safety needs in accordance with each individual's stage of recovery as well as program policies.
• Provide basic first aid and first point of contact for emergency service deployment when needed.
• Follow provider orders and assist provider in accordance to program policy.
• Gather/relay necessary information regarding physical and behavioral health needs such as health/medication history, self-reported vital signs, diagnoses and/or symptoms.
• Assist Licensed Nurses (Registered Nurse or Licensed Practical Nurse) with intakes on the admissions unit.
• Ensure coordination of all client physical/behavioral healthcare services on your shift, including telehealth, clinic, outside/visiting provider appointments.
• Coordinate and document client intake and discharge including financial and secured belongings after hours.
• Coordinate both internal and external services and referrals based on provider assessment.
• Support service navigation as the primary liaison for clients.
• Maintain accurate, timely, and complete documentation of service.
• Ensure all necessary notifications are completed on your shift.
• Complete all eligibility assessments and follow-up assessments in database.
• Ensure all client information is accurate and updated from intake to discharge for continuity of care.
• Record routine case notes and touch points documenting progress and services.
• Review reports with team to identify service gaps and necessary support services.

Benefits

• Retirement plan: Pioneer contributes 3.5% of an employees' annual compensation into retirement plans.
• An additional 3.5% match is offered to those who contribute 6% on their own.
• Employee recognition programs: gift cards, additional time off, weekend getaways and more.
• Public transportation discount.
• Employee assistance program (EAP).

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 501-1,000 employees