Health Coordinator Acute Care

Trinity HealthWaterloo, IA

About The Position

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Join the MercyOne Family! We are looking to hire a HUC! As a Health Coordinator at MercyOne, you will perform clerical duties that support the daily activities of nursing units. Works cooperatively with the nursing staff an other health team members to enhance quality patient care and patient satisfaction. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of MercyOne. Schedule: .9 FTE; 72 hours per pay period; typically works 12-hour shifts (7:00am-7:00pm); Will include a weekend and holiday rotation. What you will Do: Acts as receptionist and assists in-patient care delivery when appropriate: Answers telephone calls promptly and politely and answers questions as appropriate. Prepares and maintains patient charts: Maintains enough chart supplies and assembles new patient charts and when appropriate prepares in advance. Schedules treatments, procedures, and tests, and arranges for patient transport. Maintains and distributes unit supplies and materials. Types legal documents, including birth certificates, fetal death certificates, summary sheets and paternity affidavits. Performs admission, discharge, transfer functions in Capacity Management HUC Charge Poster: Compiles ADT listing and charge sheets, etc. Position Purpose: Performs clerical duties that support the daily activities of nursing units. Works cooperatively with the nursing staff and other health team members to enhance quality patient care and patient satisfaction. What you will Do: Acts as receptionist and assists in-patient care delivery when appropriate: Answers telephone calls promptly and politely and answers questions as appropriate. Prepares and maintains patient charts: Maintains enough chart supplies and assembles new patient charts and when appropriate prepares in advance. Schedules treatments, procedures, and tests, and arranges for patient transport. Maintains and distributes unit supplies and materials. Types legal documents, including birth certificates, fetal death certificates, summary sheets and paternity affidavits. Performs admission, discharge, transfer functions in Capacity Management HUC Charge Poster: Compiles ADT listing and charge sheets, etc. Hours/Schedule: .9 FTE; 72 hours per pay period; typically works 12-hour shifts (7:00am-7:00pm); Will include a weekend and holiday rotation.

Requirements

  • High School diploma or GED
  • High language, intermediate math, intermediate reasoning ability.
  • Ability to handle multiple tasks simultaneously.
  • Typing with knowledge of medical terminology
  • BLS required if working in ED
  • Non-Violent Crisis Intervention Training (NVCI) within 6 months of hire if working in ED or Mental Health Unit

Nice To Haves

  • Medical Secretary, Medical Administrative Secretary, or Medical Assistant degree preferred.
  • Without Medical Secretary, prefer 3 years’ experience in a medical office/hospital setting.

Responsibilities

  • Acts as receptionist and assists in-patient care delivery when appropriate: Answers telephone calls promptly and politely and answers questions as appropriate.
  • Prepares and maintains patient charts: Maintains enough chart supplies and assembles new patient charts and when appropriate prepares in advance.
  • Schedules treatments, procedures, and tests, and arranges for patient transport.
  • Maintains and distributes unit supplies and materials.
  • Types legal documents, including birth certificates, fetal death certificates, summary sheets and paternity affidavits.
  • Performs admission, discharge, transfer functions in Capacity Management
  • HUC Charge Poster: Compiles ADT listing and charge sheets, etc.

Benefits

  • Wellness programs
  • Personalized health, dental & vision insurance plans
  • Paid time off
  • Long- and short-term leave
  • Retirement planning
  • Life insurance coverage
  • Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
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