Health Concierge Ops (Central & Eastern Time Zone)
CVS Health•Dover, DE
414d•$35,360 - $71,032
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About The Position
The position involves providing customer service support to members of CVS Health, focusing on building emotional connections and understanding their needs. The role requires working in a call center environment, engaging with members over the phone, and assisting them with their health care inquiries and benefit plan information. The goal is to enhance the overall customer service experience by educating members and guiding them to appropriate health resources.
