About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Assists members by completing health assessments and implementing effective solutions and care plans to improve their health and wellness. Works with members who are at risk or have been diagnosed with chronic condition(s) to provide support, encouragement, and education. Utilize applicable clinical training and knowledge to provide appropriate health support and solutions to members with chronic health conditions. Evaluates the needs of the member by performing telephonic assessments to determine clinical risk and readiness to change. Provides telephonic support and coaching for members on ongoing wellness care plans and wellness programs to improve member’s health and lifestyle through outreach and education. Assists members in developing attainable wellness goals through plans, support, encouragement, and resources. Monitors wellness plans and/or member status and outcomes for changes in care and provides recommendations to care plan based on member needs and issues identified to reduce health risks. Engages and influences members in decisions relating to achieving and maintaining an optimal healthy lifestyle. Interacts with healthcare providers as appropriate to ensure that wellness plans are aligned with overall medical plans of care. Collects, documents, and maintains member information to ensure compliance with current state and federal accreditation standards. Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner. Performs other duties as assigned. Complies with all policies and standards.

Requirements

  • Requires an Associate's degree.
  • 2 – 4 years of related experience.
  • Registered Dietitian, Physical Therapist, Respiratory Therapist, RN, Master's in Behavioral Health or Health Coach Certification required.

Nice To Haves

  • Expertise in Diabetes management.
  • Expertise in Weight management and pediatric obesity.
  • General nutrition knowledge.

Responsibilities

  • Assists members by completing health assessments and implementing effective solutions and care plans to improve their health and wellness.
  • Works with members who are at risk or have been diagnosed with chronic condition(s) to provide support, encouragement, and education.
  • Utilizes applicable clinical training and knowledge to provide appropriate health support and solutions to members with chronic health conditions.
  • Evaluates the needs of the member by performing telephonic assessments to determine clinical risk and readiness to change.
  • Provides telephonic support and coaching for members on ongoing wellness care plans and wellness programs to improve member’s health and lifestyle through outreach and education.
  • Assists members in developing attainable wellness goals through plans, support, encouragement, and resources.
  • Monitors wellness plans and/or member status and outcomes for changes in care and provides recommendations to care plan based on member needs and issues identified to reduce health risks.
  • Engages and influences members in decisions relating to achieving and maintaining an optimal healthy lifestyle.
  • Interacts with healthcare providers as appropriate to ensure that wellness plans are aligned with overall medical plans of care.
  • Collects, documents, and maintains member information to ensure compliance with current state and federal accreditation standards.
  • Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner.
  • Performs other duties as assigned.

Benefits

  • Competitive pay.
  • Health insurance.
  • 401K and stock purchase plans.
  • Tuition reimbursement.
  • Paid time off plus holidays.
  • Flexible approach to work with remote, hybrid, field or office work schedules.

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What This Job Offers

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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