Health Center Office Manager

Tampa Family Health Centers•Tampa, FL

About The Position

We are seeking an Office Manager to oversee the day-to-day operations of a health center location. This role is responsible for ensuring smooth clinic operations, effective staff supervision, efficient patient flow, and compliance with all organizational, regulatory, and accreditation standards. The Office Manager works closely with clinical and administrative leadership to support high-quality care and patient satisfaction.

Requirements

Bachelor’s degree in Business or related field required
Minimum of 5 years of office management experience
Minimum of 1 year of supervisory experience
Ability to navigate and document in an Electronic Health Record (EHR)
Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
Strong written and verbal communication skills
Ability to analyze and resolve billing, claims, and operational issues
Ability to manage multiple priorities in a fast-paced healthcare environment
Strong understanding of healthcare operations, compliance, and regulations

Responsibilities

Manage daily operations of the health center and oversee provider schedules
Provide direct supervision to administrative staff, including scheduling, PTO approval, payroll accuracy, onboarding, and ongoing training
Ensure compliance with TFHC policies, HRSA, state, federal, and accreditation requirements
Oversee front office registration, check-in/check-out, and patient flow
Address employee performance management and personnel processes
Serve as a liaison between administrative staff, nursing, and medical records
Monitor inventory, supplies, and equipment maintenance
Ensure cash handling procedures are followed and balanced daily
Run, review, and sign required operational and financial reports timely
Handle patient questions, concerns, and complaints professionally
Maintain a clean, safe, and professional clinic environment
Support quality improvement initiatives and chart audits as needed
Promote TFHC’s Mission, Vision, and Values and foster a collaborative team culture
Perform other duties as assigned