Health Center, Director of Operations - Washington, DC

Maxor National Pharmacy Services, LLC

110d

About The Position

VytlOne (formerly Maxor National Pharmacy Services) has an exciting opportunity for a Health Center, Director of Operations in Washington, DC. The Health Center, Director of Operations assists the RVP of Operations, ensuring the pharmacies provide optimal services, meet all legal and accreditation/certification requirements, and comply with all applicable policies, procedures, codes and standards of Maxor National Pharmacy Services. The Director of Operations directly oversees assigned pharmacies in order to manage the quality and execution of pharmacy services in a comprehensive, collaborative manner; is accountable for all activities of the assigned pharmacies. Responsible for communicating and escalating any pharmacy needs and status to the Regional Vice President. May serve as PIC within the region as necessary.

Requirements

• Minimum of a Bachelor's degree or equivalent experience in business or pharmacy related field.
• 5-7 years spent progressively building a background in the various departmental functions with at least 2 years of experience at a management/leadership level.

Nice To Haves

• Pharmacy degree and/or MBA preferred.

Responsibilities

• Provide general direction and leadership for all aspects of pharmacy functions in order to maintain efficient and profitable operations, high customer service and exceptional patient care.
• Develop and mentor staff by providing career coaching; motivate individually and as a group; understand and support diversity; and establish an effective team.
• Accountable for financial performance inclusive of revenue, growth, patient acquisition and retention, margin, actual versus budget.
• Align client satisfaction with RVP of Operations and address client concerns promptly, utilizing strong customer service skills.
• Participate in interviewing, hiring, orientation and onboarding; conduct initial and annual performance evaluations.
• Ensure the pharmacies are adequately staffed during all hours of operation.
• Ensure staff are trained and compliant with all applicable state and federal laws and regulations.
• Committed to meeting all expectations and requirements of Specialty Pharmacy operation and compliance.
• Accountable for technical and customer service training/communication for regional pharmacy staff.
• Promote communication and teamwork with operations staff, corporate team and client representatives.
• Ensure effective execution of all strategies/initiatives to meet company and client needs.
• Ensure the implementation and maintenance of inventory control programs.
• Prepare various reports and maintain records or supervise the maintenance of records.
• Attend and participate in other programs, committees, meetings, and functions as required.
• Promptly report any allegations of impropriety to the Compliance Department.
• Comply with Maxor’s Ethical Business Conduct policy and Maxor’s Compliance Program.
• Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
• Verify departmental timesheets for departmental employees ensuring accuracy prior to Payroll submission.
• Complete required training and ensure the departmental staff training is completed as required.
• Maintain regular attendance in accordance with established policies.
• Perform other job-related duties as required.

Benefits

• $850 individual, annual medical deductible
• $25 office visit copays
• Low biweekly premiums
• Company paid basic life/AD&D, Short and Long-term disability insurance
• Rx, dental, vision, short-term disability, and FSA
• Employer-matched 401k Plan
• Industry Leading PTO Plan
• Pharmacy Technician Career Laddering Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees