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The Technical Analyst serves as the liaison between software development staff, IT infrastructure, planning teams, business unit stakeholders, on and offshore testing, and operations support team. This position is responsible for the creation and maintenance of technical documentation that support various design and development processes within Neighborhood. The position will collaborate with multiple business lines during the design phase, delivers comprehensive solution documentation, including but not limited to architecture diagrams, process flows, technical requirements, functional design specifications, and data dictionaries. The Technical Analyst understands the solution being built at a low level and collaborates with IS staff to create a work breakdown in various planning tools such as JIRA and MS Project. At times, the position may work upstream from design and development to define business requirements for projects and initiatives.