Health Care Supervisor ~ Caswell Developmental Center

State of North CarolinaLenoir, NC
Onsite

About The Position

The Health Care Supervisor provides direct oversight of Developmental Technician staff to ensure the safety, care, programming, and overall quality of services for individuals within the assigned living unit. The role includes conducting regular staff meetings to deliver training, share information, and maintain effective communication, as well as evaluating performance, counseling staff, and administering disciplinary actions when necessary. The supervisor coordinates staffing coverage to meet operational needs and maintains accountability for the accuracy of all timekeeping records. Responsibilities also include monitoring and approving requests for supplies, personal items, and individual funds while ensuring proper financial procedures are followed. The position supports a therapeutic environment by enhancing the living unit and ensuring the implementation of daily living programs and active treatment through staff training and engagement. Additionally, the supervisor ensures adequate materials and supplies are available, investigates incidents or injuries promptly, and promotes safe work habits and practices through training and implementation of established facility procedures and guidelines. This Health Care Supervisor position is located within the West End Villas Division operates on a rotating schedule that includes both a.m. and p.m. shifts, with days off structured in accordance with a standard 40-hour workweek.

Requirements

  • High school or General Educational Development Diploma and three years of experience; -or- an equivalent combination of education and experience.

Nice To Haves

  • Knowledge of individuals with developmental disabilities, including experience providing direct care in a residential setting and understanding the roles and responsibilities of health care staff.
  • Ability to observe, assess, and report on the strengths and needs of both individuals and staff.
  • Strong verbal and written communication skills, with the ability to collaborate effectively across multiple disciplines.
  • Experience scheduling staff across multiple shifts and performing related timekeeping functions.
  • Possession of a valid North Carolina Driver’s License.
  • Must be able to lift a minimum of 50 pounds on a regular basis (6-8 times daily).
  • Must be able to stoop, bend, walk, run short distances (50 yards) and climb stairs without limitations of a permanent nature.
  • This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events.

Responsibilities

  • Provide direct oversight of Developmental Technician staff
  • Ensure the safety, care, programming, and overall quality of services for individuals within the assigned living unit
  • Conduct regular staff meetings to deliver training, share information, and maintain effective communication
  • Evaluate performance, counsel staff, and administer disciplinary actions when necessary
  • Coordinate staffing coverage to meet operational needs
  • Maintain accountability for the accuracy of all timekeeping records
  • Monitor and approve requests for supplies, personal items, and individual funds while ensuring proper financial procedures are followed
  • Support a therapeutic environment by enhancing the living unit
  • Ensure the implementation of daily living programs and active treatment through staff training and engagement
  • Ensure adequate materials and supplies are available
  • Investigate incidents or injuries promptly
  • Promote safe work habits and practices through training and implementation of established facility procedures and guidelines

Benefits

  • Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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