Health Care Facilities Field Surveyor Supervisor 2 (PN20014619)

Ohio Department of Administrative Services•Columbus, OH

About The Position

The Bureau of Survey and Certification (BOSC) has an opening for a Health Care Facilities Field Surveyor Supervisor 2. As the supervisor of surveyors, your impact reaches beyond each resident into connected lives of caregivers, friends, and families. The lives you touch may be countless and your work will count! What You'll Do: Supervise assigned health care facilities surveyor supervisors (field managers) and other staff. Plan and coordinate survey and inspection activities relative to long-term care and acute and continuing care providers and suppliers (e.g., state licensure surveys, federal certification surveys, complaint investigation surveys, and licensure activities not requiring onsite visits to providers or suppliers). Staff Management & Supervision Approve workload scheduling, leave requests, and travel itineraries of staff. Conduct regular staff meetings to lead and guide activities. Monitor field staff performance on site and initiate investigations or disciplinary actions as needed. Conduct probationary and annual performance evaluations. Provide orientation to new staff and monitor training progress. Train assigned field managers on survey processes. Timely notify supervisor of staff problems or facility issues that may jeopardize performance measures. Survey & Compliance Oversight Review survey inspection documentation prior to transmittal to providers, suppliers, CMS, or central files. Review deficiency citations. Recommend corrective action plans to address deficient practices or inadequate work products. Make recommendations for licensure or enforcement action. Work with staff of other agencies to facilitate effective review of survey findings and resolve consumer complaints. Oversee the gathering of evidence for cases that may involve legal action. Provide expert testimony as survey manager before judicial bodies when necessary. Communication & Public Engagement Communicate with providers and complainants. Prepare and deliver speeches to community groups, providers, suppliers, consumers, or other agencies. Draft letters in response to public or legislative queries or requests. Strategic Planning & Bureau Operations Evaluate and make recommendations to supervisor regarding bureau needs, changes in goals and objectives, operating budget projections, and procedures. Research special problems, evaluate data, and recommend appropriate action when assigned. Unusual working conditions: Potential to travel twelve (12) months per year, including some overnight travel, regardless of weather conditions. Training and development required to remain in the classification after employment: Renewal of licensure/certification/registration pertinent to assigned discipline as mandated by Ohio Revised Code.

Requirements

Certification, licensure, or registration commensurate with assigned discipline (i.e., registered nurse, or licensed dietician, or licensed social worker, or registered environmental health specialist, or licensed nursing home administrator, or licensed pharmacist, or licensed physical/occupational/speech therapist) AND 6 mos. exp. as Health Care Facilities Field Surveyor Supervisor 1, 61585 or Health Care Facilities Office Surveyor Supervisor 1, 61595
Must be able to provide own transportation.
Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration.

Responsibilities

Supervise assigned health care facilities surveyor supervisors (field managers) and other staff.
Plan and coordinate survey and inspection activities relative to long-term care and acute and continuing care providers and suppliers (e.g., state licensure surveys, federal certification surveys, complaint investigation surveys, and licensure activities not requiring onsite visits to providers or suppliers).
Approve workload scheduling, leave requests, and travel itineraries of staff.
Conduct regular staff meetings to lead and guide activities.
Monitor field staff performance on site and initiate investigations or disciplinary actions as needed.
Conduct probationary and annual performance evaluations.
Provide orientation to new staff and monitor training progress.
Train assigned field managers on survey processes.
Timely notify supervisor of staff problems or facility issues that may jeopardize performance measures.
Review survey inspection documentation prior to transmittal to providers, suppliers, CMS, or central files.
Review deficiency citations.
Recommend corrective action plans to address deficient practices or inadequate work products.
Make recommendations for licensure or enforcement action.
Work with staff of other agencies to facilitate effective review of survey findings and resolve consumer complaints.
Oversee the gathering of evidence for cases that may involve legal action.
Provide expert testimony as survey manager before judicial bodies when necessary.
Communicate with providers and complainants.
Prepare and deliver speeches to community groups, providers, suppliers, consumers, or other agencies.
Draft letters in response to public or legislative queries or requests.
Evaluate and make recommendations to supervisor regarding bureau needs, changes in goals and objectives, operating budget projections, and procedures.
Research special problems, evaluate data, and recommend appropriate action when assigned.