Health Care Concierge, Associate Bilingual- Spanish and/or Nepali Speaker
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About The Position
The UPMC Health Plan Member Services Team is currently hiring Health Care Concierge, Associate Bilingual- Spanish and/or Nepali Speaker to be advocates for our members and to proudly wear the badge of UPMC Health Plan. With a close-knit work environment and a dedicated culture of service excellence, our Member Services Team educates and guides our members through coverage, claims, and other program inquiries. UPMC Health Plan is proud to be an award-winning organization recognized for its commitment to excellence. This success is driven by the compassionate attention and expert support for our members every time they connect with our dedicated Health Care Concierges. Our employees receive comprehensive benefits, a competitive pay rate starting at $19.10 per hour, and a defined career path for growth and advancement. We have a 'Comprehensive on-the-job training program'. Our standard operating hours are 7 days per week, 8 a.m. - 8 p.m. Employees will work variable shifts within these operating hours. Must be available to work daylight, evening, rotating & weekend shifts which is required. Employees will have the opportunity to work from home and complete a comprehensive on-the-job training program. In-office opportunities are available if preferred. We are currently hiring for full time roles and must be fluent in Spanish and/or Nepali.
