Health Care Compliance Officer Supervisor

Arizona Department of Administration•Phoenix, AZ

1d•$77,000 - $77,000•Onsite

About The Position

THE ARIZONA DEPARTMENT OF HEALTH SERVICES PROMOTES AND PROTECTS THE HEALTH OF ARIZONA’S CHILDREN AND ADULTS. OUR MISSION IS TO PROMOTE, PROTECT, AND IMPROVE THE HEALTH AND WELLNESS OF INDIVIDUALS AND COMMUNITIES IN ARIZONA. WE STRIVE TO SET THE STANDARD FOR PERSONAL AND COMMUNITY HEALTH THROUGH DIRECT CARE, SCIENCE, PUBLIC POLICY, AND LEADERSHIP. ADHS PROMOTES ALTERNATIVE WORK SCHEDULES, FLEXIBLE HOURS. WE HAVE POSITIONS THAT CAN FIT ANY STAGE IN YOUR CAREER, FROM ENTRY TO SENIOR LEVEL. WE OFFER A ROBUST BENEFIT PACKAGE, INCLUDING THE ADHS STUDENT LOAN ASSISTANCE PROGRAM, WHERE ELIGIBLE EMPLOYEES CAN RECEIVE UP TO $300 PER MONTH FOR THEIR OUTSTANDING STUDENT LOANS. COME CHECK US OUT AND SEE HOW YOU CAN MAKE A DIFFERENCE IN THE LIVES OF ALL ARIZONANS. Performs work corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Child Care Facilities Licensing. Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations. Assists with or conducts initial and annual recertification/compliance inspections of child care facilities regulated by the Department to determine compliance with all applicable regulations. Oversee and/or review of quality systems by tracking documents, corrective actions, and other quality data. Assists with or conducts advanced level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility. Performing services that need regulation. Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rulemaking. Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders. Schedule and/or ensure inspections are performed according to regulatory timeframes. Participates in and/or leads staff, advisory committee, and/or stakeholder organization meetings. Provides technical assistance to providers and consumers. Requests/analyzes/oversees/responds to feedback from clients on services. Develops standard and ad hoc reports, templates, dashboards, and other performance-related metrics. Oversees training program for new employees. Generates training materials and gives presentations to internal/external stakeholders as assigned. Supervises, directs, and provides advice and guidance to lower-level worker.

Requirements

Knowledge of Federal regulations.
Knowledge of Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers.
Good understanding of facility management and operational concepts.
Knowledge of specialized procedures.
Knowledge of Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
Skill in review and reading/interpretation of professional literature and regulations.
High level of oral and written communication.
Analytical review skills.
Interpersonal relationships skills.
Active listening skills.
Organizational skills.
Evaluation skills.
Repetition skills.
Education/training skills.
Ability to change priorities as issues arise.
Problem solving (root cause) ability.
Ability to work independently.
Ability to perform reviews.
Ability to analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data.
Ability to support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
Must have driver’s license and ability to travel statewide.
Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S. 41-1758.07 or must apply for a level one fingerprint clearance card within 7 working days after beginning employment.
Must obtain within 2 years of hire: CLEAR-Basic-National Certified Investigator and Inspector Training Certificate and CLEAR-Specialized-National Certified Investigator and Inspector Training Certificate.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

Minimum of Bachelor’s degree and 3+ years experience as a surveyor/compliance officer OR Bachelor’s degree and 3+ years experience in management or project management, or similar experience.

Responsibilities

Perform work corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Child Care Facilities Licensing.
Assist with or determine the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations.
Assist with or conduct initial and annual recertification/compliance inspections of child care facilities regulated by the Department to determine compliance with all applicable regulations.
Oversee and/or review quality systems by tracking documents, corrective actions, and other quality data.
Assist with or conduct advanced level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility.
Perform services that need regulation.
Correspond with the regulated community or with regulatory bodies, respond to technical questions from licensees, develop standards, and participate in rulemaking.
Perform, assist, or review detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders.
Schedule and/or ensure inspections are performed according to regulatory timeframes.
Participate in and/or lead staff, advisory committee, and/or stakeholder organization meetings.
Provide technical assistance to providers and consumers.
Request, analyze, oversee, and respond to feedback from clients on services.
Develop standard and ad hoc reports, templates, dashboards, and other performance-related metrics.
Oversee training program for new employees.
Generate training materials and give presentations to internal/external stakeholders as assigned.
Supervise, direct, and provide advice and guidance to lower-level workers, including managing work assignments, setting priorities, hiring, discipline, providing training, approving leave requests, and preparing evaluations.
Perform other duties as assigned as related to the position.

Benefits

Affordable medical and dental insurance plans
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program
State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution.