Health and Wellness Navigator

Atlantic Shores Retirement Community • Virginia Beach, VA

25d • Onsite

About The Position

Make a meaningful difference as a Health and Wellness Navigator - your expertise will guide residents and families through important care transitions, connect them with the right resources, and support their overall wellbeing. In this relationship‑focused role, you’ll coordinate services across multiple levels of care, strengthen communication among key stakeholders, and help shape programs that enhance the resident experience. Join a team where your leadership truly supports people’s health, confidence, and quality of life at Atlantic Shores Retirement Community. Earn a competitive annual salary based on years of experience. Additional compensation includes: Hourly employees: 1.5x Holiday Pay 1.5x Overtime Pay for every hour worked over 40 hours per week Full-time employees: Generous PTO beginning with a maximum of 104 hours annually Benefits: Medical, Dental, Vision, Life, STD/LTD, Supplemental: Accident/Cancer/Critical Illness, Legal Resources, and Identity Theft Tuition reimbursement: up to $5,250 annually for qualifying coursework All employees: 401k with company match Educational Partnership Discounts: South University, ECPI, Regent University, St. Leo University, and Colorado Christian University Referral Bonus for new employee referrals that join our team Star Employee Recognition Program including monetary awards Employee Assistance Program (EAP) Position Summary: The Health and Wellness Navigator is responsible for building relationships, solving problems, and locating resources for residents transitioning throughout the continuum of care. The Health and Wellness Navigator will evaluate residents’ needs and assist them in accessing the available resources needed to ensure a seamless transition between appropriate levels of care offered at the community. The Health and Wellness Navigator will also assist residents in facilitating their wellness and healthcare needs while ensuring social integration into the community. This position is responsible for coordinating the programs designed to meet these needs and to develop future programs. The ultimate goal is to guide residents, family members and/or caregivers through successful health and wellness transitions in order to achieve the optimal level of wellbeing and appropriate level of care. The Health and Wellness Navigator will facilitate communication with all key resources and stakeholders.

Requirements

• Graduate of an accredited school of nursing with a current RN license in the state of practice or Bachelor’s degree in Social work preferred.
• Three to five years of experience working in long-term care, post-acute care or other health care setting is preferable along with three to five years of organizational or management experience with an interdisciplinary approach to care.
• Strong interpersonal skills including the ability to motivate and encourage residents to achieve maximum independence and quality of life.
• Ability to problem-solve, make ethical recommendations, and define appropriate boundaries.
• Excellent verbal and written communication skills for groups and individuals of different populations including persons with disabilities.
• Effective organizational skills including delegation, managing multiple priorities, time management and problem-solving.
• Demonstrated proficiency in Microsoft Office suite and Microsoft Teams, including document creation, data management, and virtual collaboration.

Responsibilities

• Coordinates resident placement across all levels of care and ensure individuals receive appropriate services to maintain optimal health.
• Leads care‑transition processes, including interdisciplinary meetings, communication with families and providers, and coordination of admissions and discharges with external healthcare agencies.
• Develops, organizes, and evaluates health education programs, support groups, and resource networks to meet resident and community needs.
• Maintains accurate, confidential navigation records while serving as the primary liaison among residents, families, physicians, and staff during changes in condition or care needs.

Benefits

• Medical, Dental, Vision, Life, STD/LTD, Supplemental: Accident/Cancer/Critical Illness, Legal Resources, and Identity Theft
• Tuition reimbursement: up to $5,250 annually for qualifying coursework
• 401k with company match
• Educational Partnership Discounts: South University, ECPI, Regent University, St. Leo University, and Colorado Christian University
• Referral Bonus for new employee referrals that join our team
• Star Employee Recognition Program including monetary awards
• Employee Assistance Program (EAP)
• Generous PTO beginning with a maximum of 104 hours annually

What This Job Offers

• Job Type: Full-time